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Reinforcing customer journey through artificial intelligence : a review and research agenda
Rana, Jyoti; Gaur, Loveleen; Gurmeet Singh; Awan, Usama; … - In: International journal of emerging markets 17 (2022) 7, pp. 1738-1758
Persistent link: https://www.econbiz.de/10013363334
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A critical insight into the intersection of sustainability and technology
Afaq, Anam; Gaur, Loveleen; Gurmeet Singh; Erben, Michal; … - In: International journal of contemporary hospitality management 37 (2025) 1, pp. 239-259
Persistent link: https://www.econbiz.de/10015210170
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Why do SMEs adopt artificial intelligence-based chatbots?
Sharma, Shavneet; Gurmeet Singh; Islam, Nazrul; Dhir, … - In: IEEE transactions on engineering management : EM ; a … 71 (2024), pp. 1773-1786
Persistent link: https://www.econbiz.de/10015405255
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Why do retail customers adopt artificial intelligence (AI) based autonomous decision-making systems?
Sharma, Shavneet; Islam, Nazrul; Gurmeet Singh; Dhir, … - In: IEEE transactions on engineering management : EM ; a … 71 (2024), pp. 1846-1861
Persistent link: https://www.econbiz.de/10015405271