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People, process, and performance : setting an agenda for sales enablement research
Rangarajan, Deva; Dugan, Riley; Rouziou, Maria; Kunkle, Mike - In: Journal of personal selling & sales management : JPSSM 40 (2020) 3, pp. 213-220
Persistent link: https://www.econbiz.de/10012313081
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Sales technology research : a review and future research agenda
Agnihotri, Raj; Chaker, Nawar N.; Dugan, Riley; Galvan, … - In: Journal of personal selling & sales management : JPSSM 43 (2023) 4, pp. 307-335
Persistent link: https://www.econbiz.de/10014447833
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More than machines : the role of the future retail salesperson in enhancing the customer experience
Pappas, Alec; Fumagalli, Elena; Rouziou, Maria; … - In: Journal of retailing 99 (2023) 4, pp. 518-531
Persistent link: https://www.econbiz.de/10014465643