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Leveraging machine learning in the global fight against money laundering and terrorism financing : an affordances perspective

Canhoto, Ana Isabel Domingos - In: Journal of business research : JBR 131 (2021), pp. 441-452

Persistent link: https://www.econbiz.de/10012545074

The dark side of AI-powered service interactions : exploring the process of co-destruction from the customer perspective

Castillo, Daniela; Canhoto, Ana Isabel Domingos; Said, … - In: The service industries journal 41 (2021) 13/14, pp. 900-925

Persistent link: https://www.econbiz.de/10012695298

Productive employment and decent work : the impact of AI adoption on psychological contracts, job engagement and employee trust

Braganza, Ashley; Chen, Weifeng; Canhoto, Ana Isabel … - In: Journal of business research : JBR 131 (2021), pp. 485-494

Persistent link: https://www.econbiz.de/10012545079

Power negotiation on the tango dancefloor : the adoption of AI in B2B marketing

Keegan, Brendan James; Canhoto, Ana Isabel Domingos; … - In: Industrial marketing management : the international … 100 (2022), pp. 36-48

Persistent link: https://www.econbiz.de/10013206403

Artificial intelligence and machine learning as business tools : a framework for diagnosing value destruction potential

Canhoto, Ana Isabel; Clear, Fintan - In: Business horizons 63 (2020) 2, pp. 183-193

Persistent link: https://www.econbiz.de/10012172052

Snakes and Ladders: Unpacking the Personalisation-Privacy Paradox in the Context of AI-Enabled Personalisation in the Physical Retail Environment

Canhoto, Ana Isabel; Keegan, Brendan James; Ryzhikh, Maria - In: Information Systems Frontiers 26 (2023) 3, pp. 1005-1024

Artificial intelligence (AI) is expected to bring to the physical retail environment the kind of mass personalisation that is already common in online commerce, delivering offers that are targeted to each customer, and that adapt to changes in the customer’s context. However, factors related...

Persistent link: https://www.econbiz.de/10015404566