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Leveraging artificial intelligence in firm-generated online customer communities : a framework and future research agenda

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RAISE: leveraging responsible AI for service excellence

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When artificial intelligence meets the hospitality and tourism industry : an assessment framework to inform theory and management

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The implications of generative artificial intelligence in academic research and higher education in tourism and hospitality

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AI awareness and employee-related outcomes : a systematic review of the hospitality literature and a framework for future research

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