//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Australien"
~subject:"Beschwerdemanagement"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
A tri-dimensional approach for...
Similar by person
Narrow search
Delete all filters
| 2 applied filters
Year of publication
From:
To:
Subject
All
Australien
Beschwerdemanagement
Consumer behaviour
28
Emotion
28
Konsumentenverhalten
28
Australia
24
Beziehungsmarketing
16
Relationship marketing
16
Social Marketing
12
Social marketing
12
Dienstleistungsqualität
11
Service quality
11
Organizational behaviour
10
Verhalten in Organisationen
10
China
9
Diversity Management
9
Diversity management
9
Einzelhandel
8
Retail trade
8
Customer satisfaction
7
Kundenzufriedenheit
7
Arbeitspsychologie
6
Dienstleistung
6
Arbeitsgruppe
5
Brand management
5
Complaint management
5
Dienstleistungssektor
5
Gesundheitsversorgung
5
Health care
5
Human Resource Management
5
Markenführung
5
Marketing not elsewhere classified
5
Migranten
5
Migrants
5
Organizational psychology
5
Personalmanagement
5
Services
5
Services marketing
5
Team
5
United Kingdom
5
more ...
less ...
Online availability
All
Undetermined
5
Free
1
Type of publication
All
Article
26
Book / Working Paper
2
Type of publication (narrower categories)
All
Article in journal
23
Aufsatz in Zeitschrift
23
Aufsatz im Buch
3
Book section
3
Language
All
English
28
Author
All
Härtel, Charmine E. J.
14
Russell-Bennett, Rebekah
11
Samaratunge, Ramanie
5
Previte, Josephine
4
Lu, Ying
3
Worthington, Steve
3
Dulleck, Uwe
2
Fujimoto, Yuka
2
Gallegos, Danielle
2
Alam, Quamrul
1
Ashkanasy, Neal M.
1
Azmat, Fara
1
Bedggood, Rowan
1
Bougoure, Ursula Sigrid
1
Butarbutar, Ivan
1
Devlin, James
1
Edwards, David
1
Fazal-e-Hasan, Syed
1
Fear, Josh
1
Glavas, Charmaine
1
Godwin, Megan
1
Hamilton, Robyn
1
Harris, Lloyd C.
1
Hartel, Charmine E. J.
1
Hirst, Giles
1
Härtel, Günter F.
1
Keefe, Dominique A.
1
Kimberley, Nell
1
Kirk-Brown, Andrea
1
Le, Huong
1
Lloyd, Shannon
1
Lu, Candy Ying
1
Lu, Candy Ying.
1
Mahmud, Sharmin
1
McAndrew, Ryan
1
Mortimer, Gary
1
Parkinson, Joy
1
Pekerti, Andre
1
Rentschler, Ruth
1
Rundle-Thiele, Sharyn
1
more ...
less ...
Published in...
All
Asia Pacific : journal of human resources
2
Australasian marketing journal
2
Australian journal of management
2
Health marketing quarterly
2
Journal of management & organization : journal of Australian and New Zealand Academy of Management
2
British journal of management : BJM
1
Contemporary issues in social marketing
1
Covid economics : vetted and real-time papers
1
Energy policy
1
Ethics training in action : an examination of issues, techniques, and development
1
European journal of marketing : EJM
1
European retail research
1
Handbook of research on promoting women's careers
1
Human resource management journal
1
Journal of management & organization : JMO
1
Journal of managerial psychology
1
Journal of marketing management : MM
1
Journal of nonprofit & public sector marketing
1
Journal of payments strategy & systems
1
Journal of retailing and consumer services
1
The international journal of bank marketing : IJBM
1
more ...
less ...
Source
All
ECONIS (ZBW)
28
Showing
1
-
10
of
28
Sort
Relevance
Date (newest first)
Date (oldest first)
1
A services approach to social marketing programs
Russell-Bennett, Rebekah
;
Previte, Josephine
;
Gallegos, …
- In:
Contemporary issues in social marketing
,
(pp. 111-140)
.
2013
Persistent link: https://www.econbiz.de/10011431916
Saved in:
2
The regulation of payment cards in Australia: recent changes and their implications
Worthington, Steve
- In:
Journal of payments strategy & systems
2
(
2007/08
)
2
,
pp. 205-217
Persistent link: https://www.econbiz.de/10003688497
Saved in:
3
Fairness and financial services in Australia and the United Kingdom
Worthington, Steve
;
Devlin, James
- In:
The international journal of bank marketing : IJBM
31
(
2013
)
4
,
pp. 289-304
Persistent link: https://www.econbiz.de/10009782600
Saved in:
4
Information is useful, but knowledge is power! : loyalty programmes and how they can benefit retailers
Worthington, Steve
;
Fear, Josh
- In:
European retail research
24
(
2010
)
2
,
pp. 69-91
Persistent link: https://www.econbiz.de/10008760377
Saved in:
5
Skilled migration, expectation and reality : Chinese professionals and the global labour market
Lu, Ying
;
Samaratunge, Ramanie
;
Härtel, Charmine E. J.
-
2015
Persistent link: https://www.econbiz.de/10010457806
Saved in:
6
Predictors of acculturation attitudes among professional Chinese immigrants in the Australian workplace
Lu, Ying
;
Samaratunge, Ramanie
;
Härtel, Charmine E. J.
- In:
Journal of management & organization : JMO
22
(
2016
)
1
,
pp. 49-67
Persistent link: https://www.econbiz.de/10011896921
Saved in:
7
Mismatches in skills and attributes of immigrants and problems with workplace integration : a study of IT and engineering professionals in Australia
Mahmud, Sharmin
;
Alam, Quamrul
;
Härtel, Charmine E. J.
- In:
Human resource management journal
24
(
2014
)
3
,
pp. 339-354
Persistent link: https://www.econbiz.de/10010394370
Saved in:
8
Lessons learned from community organizations : inclusion of people with disabilities and others
Fujimoto, Yuka
;
Rentschler, Ruth
;
Le, Huong
;
Edwards, David
- In:
British journal of management : BJM
25
(
2014
)
3
,
pp. 518-537
Persistent link: https://www.econbiz.de/10010394407
Saved in:
9
Developing ethical leaders : a servant leadership approach
Härtel, Charmine E. J.
;
Butarbutar, Ivan
;
Sendjaya, Sen
; …
- In:
Ethics training in action : an examination of issues, …
,
(pp. 271-291)
.
2014
Persistent link: https://www.econbiz.de/10010235405
Saved in:
10
Heart versus mind : the functions of emotional and cognitive loyalty
Härtel, Charmine E. J.
;
Russel-Bennett, Rebekah
- In:
Australasian marketing journal
18
(
2010
)
1
,
pp. 1-7
Persistent link: https://www.econbiz.de/10003940451
Saved in:
1
2
3
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->