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International journal of bank marketing
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Emerging markets, finance & trade : a journal of the Society for the Study of Emerging Markets
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Total quality management & business excellence
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ECONIS (ZBW)
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Breaking up with your bank : the role of competitors' effective advertising in customer switching intention
Zhao, Cong
- In:
Total quality management & business excellence
36
(
2025
)
1/2
,
pp. 59-77
Persistent link: https://www.econbiz.de/10015178467
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2
Platform heterogeneity, competitive relationship, and network lending efficiency
Zhao, Chengguo
;
Li, Meng
;
Zhuang, Lei
;
Wang, Jun
- In:
Emerging markets, finance & trade : a journal of the …
57
(
2021
)
8
,
pp. 2271-2289
Persistent link: https://www.econbiz.de/10012549903
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3
Exploring the reasons for bank-switching behavior in retail banking
Zhao, Cong
;
Noman, Abu Hanifa Md.
;
Asiaei, Kaveh
- In:
International journal of bank marketing
40
(
2022
)
2
,
pp. 242-262
Persistent link: https://www.econbiz.de/10013165362
Saved in:
4
Bank's service failures and bank customers' switching behavior : does bank reputation matter?
Zhao, Cong
;
Noman, Abu Hanifa Md.
;
Hassan, M. Kabir
- In:
International journal of bank marketing
41
(
2023
)
3
,
pp. 550-571
Persistent link: https://www.econbiz.de/10014267105
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