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Bank
Beziehungsmarketing
15
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AHP-Verfahren
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Firm performance
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Unternehmenserfolg
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Electronic banking
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Business process management
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Fuzzy sets
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Automobilzulieferindustrie
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Data mining
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Dienstleistungsqualität
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Erfolgsfaktor
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Lieferantenmanagement
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Keramati, Abbas
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Abedi, Helya
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Akbari, Sajad
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Albadvi, Amir
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Apornak, Arash
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Heydari, Jafar
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Keramati, Mohammad Ali
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Otrodi, Farnoush
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Rezaeinia, Seyed Mahdi
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International journal of business excellence : IJBEX
1
International journal of business information systems : IJBIS
1
International journal of electronic customer relationship management : IJECRM
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ECONIS (ZBW)
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An integrated AHP-RFM method to banking customer segmentation
Rezaeinia, Seyed Mahdi
;
Keramati, Abbas
;
Albadvi, Amir
- In:
International journal of electronic customer …
6
(
2012
)
2
,
pp. 153-168
Persistent link: https://www.econbiz.de/10009630948
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2
A mixed system of network data envelopment analysis to evaluate the performance of bank branches : an illustration with Iranian banks
Akbari, Sajad
;
Heydari, Jafar
;
Keramati, Mohammad Ali
; …
- In:
International journal of business excellence : IJBEX
22
(
2020
)
2
,
pp. 198-212
Persistent link: https://www.econbiz.de/10012506382
Saved in:
3
The effect of service recovery on customers' satisfaction in e-banking : an empirical investigation
Keramati, Abbas
;
Apornak, Arash
;
Abedi, Helya
;
Otrodi, …
- In:
International journal of business information systems : …
29
(
2018
)
4
,
pp. 459-484
Persistent link: https://www.econbiz.de/10011981363
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