Behavioral operations management (BOM) is a rapidly growing field. It relaxes the assumption that "human being is rational" in the decision-making process, considers behavioral and cognitive aspects rooted in psychology to develop models for operations, and processes in production and...

Around the globe, the COVID-19 pandemic has turned daily live upside down since social distancing is probably the most effective means of containing the virus until herd immunity is reached. Social norms have been shown to be an important determinant of social distancing behaviors. By conducting...

Chapter 1. Focusing on When Do People Obey Laws and Why It Matters -- Part I: Developing an Integrated Approach to Compliance -- Chapter 2. An Integrated Framework of Compliance With Law as Social Influence: When Law Changes Behaviors -- Chapter 3. When Law Changes Attitudes Within the...