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Calefato, Fabio; Lanubile, Filippo; Novielli, Nicole - In: Electronic commerce research 15 (2015) 4, pp. 453-482

Persistent link: https://www.econbiz.de/10011400944

Clauß, Thomas; Laudien, Sven M.; Daxböck, Birgit - In: International journal of entrepreneurship and … 18 (2014) 4, pp. 266-288

Persistent link: https://www.econbiz.de/10010477267

Malthouse, Edward C.; Calder, Bobby J.; Vandenbosch, Mark B. - In: Customer engagement : contemporary issues and challenges, (pp. 85-101). 2016

Persistent link: https://www.econbiz.de/10011430596

Dolan, Rebecca; Conduit, Jodie; Fahy, John - In: Customer engagement : contemporary issues and challenges, (pp. 102-123). 2016

Persistent link: https://www.econbiz.de/10011430600

Breidbach, Christoph F.; Brodie, Roderick J. - In: Customer engagement : contemporary issues and challenges, (pp. 124-136). 2016

Persistent link: https://www.econbiz.de/10011430607

Verleye, Katrien; De Keyser, Arne - In: Customer engagement : contemporary issues and challenges, (pp. 137-151). 2016

Persistent link: https://www.econbiz.de/10011430743

Hyder, Antonio; Bigné Alcañiz, J. Enrique - In: Customer engagement : contemporary issues and challenges, (pp. 152-168). 2016

Persistent link: https://www.econbiz.de/10011430748

Roberts, Christopher; Alpert, Frank; Roberts, Carissa - In: Customer engagement : contemporary issues and challenges, (pp. 171-192). 2016

Persistent link: https://www.econbiz.de/10011430758

Yuksel, Kamer; Ballantyne, David; Biggemann, Sergio - In: Customer engagement : contemporary issues and challenges, (pp. 211-235). 2016

Persistent link: https://www.econbiz.de/10011430764

So, Kevin Kam Fung; King, Ceridwyn; Sparks, Beverly - In: Customer engagement : contemporary issues and challenges, (pp. 236-253). 2016

Persistent link: https://www.econbiz.de/10011430766