There is great interest in the application of technological solutions driven by a thriving CRM industry. It has been shown the more effective the implementation of SFA, the greater its impact on increased sales performance. Previous research on SFA adoption has focused on the individual as the...

The purpose of this study is to replicate and extend earlier studies on the impact of economic and sociological variables upon the incidence of arson fires and losses. The data used in this study covered the period from 1960 to 1988. Initially, a total of 180 variables classified generally as...