Why build sustainable relationships with customers? : the effects of "Ambassador Program"
Year of publication: |
2020
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Authors: | Aoki, Kei ; Tudor, R. Keith ; Borders, Aberdeen Leila ; Lester, Deborah H. |
Published in: |
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS. - Abingdon, Oxon : Routledge, Taylor & Francis, ISSN 2163-9167, ZDB-ID 2659000-1. - Vol. 30.2020, 3, p. 291-303
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Subject: | advocacy | Ambassador Program | Brand experience | communication | sustainability | Beziehungsmarketing | Relationship marketing | Nachhaltigkeit | Sustainability | Markenführung | Brand management | Konsumentenverhalten | Consumer behaviour | Kommunikation | Communication |
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