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Mediation effect of TQM techni...
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Business process management
Quality management
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Action-based quality management : strategy and tools for continuous improvement
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International journal of project management : the journal of The International Project Management Association
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ECONIS (ZBW)
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A structural analysis of the EFQM model : an assessment of the mediating role of process management
Suárez, Eva
;
Roldán, José L.
;
Calvo-Mora, Arturo
- In:
Journal of business economics and management
15
(
2014
)
5
,
pp. 862-885
Persistent link: https://www.econbiz.de/10010484393
Saved in:
2
Project to improve knowledge management and key business results through the EFQM excellence model
Calvo-Mora, Arturo
;
Navarro García, Antonio
; …
- In:
International journal of project management : the …
33
(
2015
)
8
,
pp. 1638-1651
Persistent link: https://www.econbiz.de/10011410777
Saved in:
3
Processes approach, quality management and key business results
Periañez-Cristobal, Rafael
;
Calvo-Mora, Arturo
; …
- In:
Action-based quality management : strategy and tools …
,
(pp. 83-96)
.
2014
Persistent link: https://www.econbiz.de/10011556872
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