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~subject:"Business services"
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Business services
Dienstleistung
23
Marketing
16
Service quality
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Dienstleistungsqualität
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Dienstleistungsmarketing
12
Services marketing
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Dienstleistungssektor
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Brown, Stephen Walter
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Eliram, Lisa M.
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Michel, Stefan
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California management review
1
Journal of service research : JSR
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ECONIS (ZBW)
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Offshore outsourcing of services : a stakeholder perspective
Tate, Wendy L.
;
Eliram, Lisa M.
;
Brown, Stephen Walter
- In:
Journal of service research : JSR
12
(
2009/10
)
1
,
pp. 56-72
Persistent link: https://www.econbiz.de/10003878838
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Service-logic innovations: how to innovate customers, not products
Michel, Stefan
;
Brown, Stephen Walter
;
Gallan, Andrew S.
- In:
California management review
50
(
2007/08
)
3
,
pp. 49-65
Persistent link: https://www.econbiz.de/10003733779
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