A number of firms from China and India have in recent years been demonstrating their ability to face up to the challenges of globalization by internationalizing their operations. In this article we carry out a case study of China's Haier Group followed by a comparison of its growth and...

Purpose – The purpose of this paper is to discuss and reflect upon some of the major (quality) issues concerning supply chain management (SCM) for Chinese companies. Design/methodology/approach – The authors draw upon the literature, especially the theoretical perspectives of service...