Purpose – To examine warehouse worker development associated with managerial coaching in the logistics industry. Design/methodology/approach – Examine the efficacy of this developmental approach in a logistics context, a survey method was used to provide an overview of supervisors' coaching...

Limited published research has examined the role of leaders and managers in building learning capability and learning organizations. It is speculated that leaders and managers will assume roles such as facilitators of learning, coaches, and teachers. However, these roles and the...