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Whether to trust chatbots : applying the event-related approach to understand consumers' emotional experiences in interactions with chatbots in e-commerce
Wang, Cuicui; Li, Yiyang; Fu, Weizhong; Jin, Jia - In: Journal of retailing and consumer services 73 (2023), pp. 1-11
Persistent link: https://www.econbiz.de/10014303157
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Impact of emotional intelligence and other factors on perception of ethical behavior of peers
Joseph, Jacob; Berry, Kevin; Deshpande, Satish P. - In: Journal of business ethics : JOBE 89 (2009) 4, pp. 539-546
Persistent link: https://www.econbiz.de/10003914240
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Impact of emotional intelligence, ethical climate, and behavior of peers on ethical behavior of nurses
Deshpande, Satish P.; Joseph, Jacob - In: Journal of business ethics : JOBE 85 (2009) 3, pp. 403-410
Persistent link: https://www.econbiz.de/10003836104