Narrow search
Showing 1 - 3 of 3
Cover Image
Re-examining online customer experience to include purchase frequency and perceived risk
Martin, Jillian; Mortimer, Gary; Andrews, Lynda - In: Journal of retailing and consumer services 25 (2015), pp. 81-95
Persistent link: https://www.econbiz.de/10011313597
Cover Image
Examining the role of consumer hope in explaining the impact of perceived brand value on customer-brand relationship outcomes in an online retailing environment
Fazal-e-Hasan, Syed Muhammad; Ahmadi, Hormoz; Mortimer, Gary - In: Journal of retailing and consumer services 41 (2018), pp. 101-111
Persistent link: https://www.econbiz.de/10011808556
Cover Image
The role of effective communication and trustworthiness in determining guests' loyalty
Kharouf, Husni; Sekhon, Harjit; Fazal-e-Hasan, Syed Muhammad - In: Journal of hospitality marketing & management 28 (2019) 2, pp. 240-262
Persistent link: https://www.econbiz.de/10012176610