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ECONIS (ZBW)
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Building customer relationships while achieving sales performance results : is listening the holy grail of sales?
Itani, Omar S.
;
Goad, Emily A.
;
Jaramillo, Fernando
- In:
Journal of business research : JBR
102
(
2019
),
pp. 120-130
Persistent link: https://www.econbiz.de/10012103945
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2
Value get, value give : the relationships among perceived value, relationship quality, customer engagement, and value consciousness
Itani, Omar S.
;
El-Kassar, Abdul-Nasser
;
Loureiro, …
- In:
International journal of hospitality management
80
(
2019
),
pp. 78-90
Persistent link: https://www.econbiz.de/10012058611
Saved in:
3
"Turning role conflict into performance" : assessing the moderating role of self-monitoring, manager trust and manager identification
Kalra, Ashish
;
Itani, Omar S.
;
Sun, Sijie
- In:
Journal of service theory and practice
33
(
2023
)
3
,
pp. 436-461
Persistent link: https://www.econbiz.de/10014302351
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