Ellis, Aleksander; Humphrey, Stephen E.; Conlon, Donald E. - 2012
reactions to brokered ultimatum bargaining contexts. In this study, utilizing justice theory, we examine how procedural … variations in a brokered ultimatum game (BUG) affect customer perceptions of informational and distributive justice. We also … examine the degree to which justice perceptions affect customer behavior (repatronage) and attitudes (willingness to recommend …