Search engines record the queries that users submit, including a large number of queries that include brand names. This data holds promise for assessing brand health. However, before adopting brand search volume as a brand metric, marketers should understand how brand search relates to...

Advances in data collection have made it increasingly easy to collect information on advertising exposures. However, translating this seemingly rich data into measures of advertising response has proven difficult, largely due to concerns that advertisers target customers with a higher propensity...

Conjoint is one of the most popular methods in marketing research, widely used to understand how customers trade-off features of a product. Since product images have a strong influence on customer choice, it is natural to include images in conjoint studies. However, estimating the effect of...

Research examining the process of individual decision making over time is briefly reviewed. We focus on two major areas of work in choice dynamics: research that has examined how current choices are influenced by the history of previous choices, and newer work examining how choices may be made...

Charities seeking donations usually employ an "appeals scale," a set of specific suggested amounts presented directly to potential donors. Choosing them well is crucial: if charities select overly high scale points, they risk their being ignored or even alienating donors and receiving nothing,...

Charities seeking donations typically employ an “appeals scale,” a roster of suggested amounts presented to potential donors, along with an “Other” category. Yet little is known about how the amounts comprising appeals scales affect whether a donation is made and, if so, jointly exert...