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The correlations between price cuts/changes and fee sensitivity on the choice of mobile phone service provider
Chuang, Yi-fei; Tsaih, Yih-ching - In: The service industries journal 33 (2013) 12, pp. 1178-1192
Persistent link: https://www.econbiz.de/10010126447
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Pull-and-suck effects in Taiwan mobile phone subscribers switching intentions
Chuang, Yi-fei - In: Telecommunications policy : the international journal … 35 (2011) 2, pp. 128-140
Persistent link: https://www.econbiz.de/10009297485
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Punitive switching costs and behavioral responses in the context of contractual services
Chuang, Yi-Fei; Dinh, Cong-Minh; Lu, Wei-Min - In: Management research review 46 (2023) 11, pp. 1559-1584
Persistent link: https://www.econbiz.de/10014430793
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Research on customer switching behavior in the service industry
Chuang, Yi-Fei; Tai, Yang-Fei - In: Management research review 39 (2016) 8, pp. 925-939
Persistent link: https://www.econbiz.de/10011534320