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~subject:"Consumer behaviour"
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Consumer behaviour
Agriculture
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20
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19
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English
13
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Johnson, Michael D.
11
Fornell, Claes
2
Gustafsson, Anders
2
Herrmann, Andreas
2
Huber, Frank
2
Andreassen, Tor Wallin
1
Auh, Seigyoung
1
Johnson, Michael
1
Johnson, Michael R.
1
Nader, Georg
1
Olsen, Line Lervik
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Customer retention in the automotive industry : quality, satisfaction and loyalty
2
Journal of economic psychology : research in economic psychology and behavioral economics
2
Automobilmarktforschung : Nutzenorientierung von Pkw-Herstellern
1
Journal of consumer research : JCR ; an interdisciplinary bimonthly
1
Managing service quality : MSQ ; an international journal
1
Office of Research working paper / University of Illinois at Urbana-Champaign, College of Commerce and Business Administration
1
The University of Michigan Business School management series
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ECONIS (ZBW)
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1
Decision processing and product comparability : a theory of strategy selection
Johnson, Michael D.
-
1983
Persistent link: https://www.econbiz.de/10000811062
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2
Customer satisfaction in a global economy : challenges for the automobile industry
Johnson, Michael D.
- In:
Automobilmarktforschung : Nutzenorientierung von …
,
(pp. 1-14)
.
1996
Persistent link: https://www.econbiz.de/10001293682
Saved in:
3
The complex relationship between customer satisfaction and loyalty for automobiles
Auh, Seigyoung
- In:
Customer retention in the automotive industry : …
,
(pp. 141-166)
.
1997
Persistent link: https://www.econbiz.de/10001299162
Saved in:
4
Achieving customer satisfaction, loyalty, and retention through strategic alignment
Johnson, Michael D.
- In:
Customer retention in the automotive industry : …
,
(pp. 117-139)
.
1997
Persistent link: https://www.econbiz.de/10001299163
Saved in:
5
Differentiation as a basis for explaining customer satisfaction across industries
Fornell, Claes
- In:
Journal of economic psychology : research in economic …
14
(
1993
)
4
,
pp. 681-696
Persistent link: https://www.econbiz.de/10001161944
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6
Expectations, perceived performance, and customer satisfaction for a complex service : the case of bank loans
Johnson, Michael D.
- In:
Journal of economic psychology : research in economic …
17
(
1996
)
2
,
pp. 163-182
Persistent link: https://www.econbiz.de/10001204998
Saved in:
7
The differential processing of product category and noncomparable choice alternatives
Johnson, Michael D.
- In:
Journal of consumer research : JCR ; an …
16
(
1989
)
3
,
pp. 300-309
Persistent link: https://www.econbiz.de/10001098568
Saved in:
8
Customer retention in the automotive industry : quality, satisfaction and loyalty
Johnson, Michael D.
(
ed.
);
Herrmann, Andreas
(
contributor
); …
-
1997
Persistent link: https://www.econbiz.de/10000640799
Saved in:
9
Aggregation Is the Key : Retirement Saving Nirvana for Consumers
Johnson, Michael
-
2013
Persistent link: https://www.econbiz.de/10013071468
Saved in:
10
Using the sorting task to examine product representations in consumer research
Viswanathan, Madhu
;
Johnson, Michael R.
;
Sudman, Seymour
-
1996
Persistent link: https://www.econbiz.de/10000959864
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