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~subject:"Consumer behaviour"
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Consumer behaviour
Relationship marketing
31,383
Beziehungsmarketing
30,722
Service quality
24,130
Dienstleistungsqualität
23,382
Konsumentenverhalten
17,098
Customer satisfaction
17,026
Kundenzufriedenheit
15,430
Theorie
5,209
Glücksspiel
5,182
Gambling
5,160
Theory
5,155
Deutschland
3,643
Germany
3,506
Qualitätsmanagement
3,375
Brand management
3,351
Markenführung
3,338
Quality management
3,306
Lieferantenmanagement
3,130
Supplier relationship management
3,128
Social Web
3,103
Social web
3,102
Online-Handel
2,955
Online retailing
2,947
Wirtschaftsprüfung
2,879
Financial audit
2,873
Electronic Commerce
2,740
E-commerce
2,673
USA
2,627
Marketingmanagement
2,583
Brand image
2,582
Marketing management
2,570
Markenimage
2,568
Krankenhaus
2,565
United States
2,562
Hospital
2,541
Kundenintegration
2,404
Customer integration
2,400
Vertrauen
2,253
Confidence
2,243
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Undetermined
9,021
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3,174
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470
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14,460
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2,849
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6
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Sammelwerk
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Aufsatzsammlung
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Bibliografie enthalten
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Bibliography included
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Case study
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conceptual-paper
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Han, Heesup
92
Mattila, Anna S.
61
Loureiro, Sandra Maria Correia
42
Hollebeek, Linda D.
41
Verhoef, Peter C.
36
Usman, Osly
33
Prentice, Catherine
31
Wong, IpKin Anthony
31
Ahn, Jiseon
30
Kumar, V.
30
Rather, Raouf Ahmad
29
Bang, Nguyen
26
Huber, Frank
26
Hyun, Sunghyup Sean
25
Klaus, Philipp
25
Bilgihan, Anil
23
Gil Saura, Irene
23
Law, Rob
23
Sharma, Piyush
23
Aksoy, Lerzan
22
Grewal, Dhruv
22
Paul, Justin
22
Qu, Hailin
22
Gustafsson, Anders
21
Hwang, Jinsoo
21
Jang, Soocheong (Shawn)
21
Khan, Imran
21
Mittal, Vikas
21
Prayag, Girish
21
Balaji, M. S.
20
Quach, Sara
20
Russell-Bennett, Rebekah
20
So, Kevin Kam Fung
20
Söderlund, Magnus
20
Blut, Markus
19
Carlson, Jamie
19
Hanks, Lydia
19
Japutra, Arnold
19
Kim, Woo Gon
19
McColl-Kennedy, Janet R.
19
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National Bureau of Economic Research
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Springer Fachmedien Wiesbaden
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American Marketing Association
8
IGI Global
6
European Commission / Directorate-General for Taxation and Customs Union
4
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
4
Völkerbund / Sub-Committee of Experts for the Unification of Customs Tariff Nomenclature
3
Friedrich-Schiller-Universität Jena
2
Great Britain / Customs Establishment
2
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
Rheinisch-Westfälische Technische Hochschule Aachen
2
Springer-Verlag GmbH
2
University of Madras / Department of Commerce
2
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
2
AMA Summer Academic Conference <2021, Online>
1
AMA Summer Academic Conference <2023, San Francisco, Calif.>
1
AMA Summer Academic Conference: Bridging Gaps Marketing in an Age of Disruption <2020, Online>
1
AMA Winter Academic Conference <2020, San Diego, Calif.>
1
AMA Winter Academic Conference <2024, Online>
1
AMA Winter Academic Conference <2024, Saint Pete Beach, Fla.>
1
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Bertelsmann Stiftung
1
Books on Demand GmbH <Norderstedt>
1
China / Hai guan zong shui wu si shu
1
Christian-Albrechts-Universität zu Kiel
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Customs Co-operation Council
1
Deutsche Bundespost Postdienst
1
Deutsche Marketing-Vereinigung
1
Deutschland / Bundeswehr / Universität Hamburg
1
Edward Elgar Publishing
1
Erasmus Research Institute of Management
1
Eric Cuvillier <Firma>
1
European Commission / Directorate-General for Communication
1
European Marketing Academy
1
European Network and Information Security Agency
1
Excellence in Services International Conference <26., 2023, Paisley>
1
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Published in...
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Journal of retailing and consumer services
778
Journal of business research : JBR
565
International journal of hospitality management
414
The journal of services marketing
242
International journal of contemporary hospitality management
193
Journal of hospitality marketing & management
158
Journal of travel and tourism marketing
156
Psychology & marketing
149
Asia Pacific journal of marketing and logistics
142
The journal of product & brand management
136
The service industries journal
135
Tourism management : research, policies, practice
132
Cogent business & management
126
Journal of the Academy of Marketing Science
120
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
119
Services marketing quarterly
105
The journal of brand management : an international journal
102
Journal of retailing
101
Journal of service management
100
Marketing intelligence & planning
100
Industrial marketing management : the international journal for industrial and high-tech firms
98
Journal of strategic marketing
98
The international review of retail, distribution and consumer research
91
European journal of marketing : EJM
90
Journal of marketing
86
Journal of service research : JSR
85
International journal of retail & distribution management
84
Service business
83
International journal of retail and distribution management
81
International journal of electronic marketing and retailing : IJEMR
79
International journal of consumer studies
74
Journal of internet commerce
72
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
71
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
71
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
69
Journal of Islamic marketing
69
The international journal of bank marketing : IJBM
69
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
67
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
67
International journal of internet marketing and advertising : IJIMA
66
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Source
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ECONIS (ZBW)
17,074
Other ZBW resources
237
BASE
3
RePEc
1
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1
A patron, a referral and why in Macau casinos : the case of mainland Chinese gamblers
Zeng, Zhong Lu
;
Prentice, Catherine
- In:
International journal of hospitality management
36
(
2014
),
pp. 167-175
Persistent link: https://www.econbiz.de/10010239298
Saved in:
2
Attitudinal and behavioral loyalty amongst casino players in Macau
Prentice, Catherine
- In:
Services marketing quarterly
34
(
2013
)
4
,
pp. 309-321
Persistent link: https://www.econbiz.de/10010208598
Saved in:
3
Development and validation of a casino service quality scale : a holistic approach
Bradley, Gregory T.
;
Wang, Wei
- In:
Tourism management : research, policies, practice
88
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013194333
Saved in:
4
A study of brand prestige in the casino industry : the moderating role of customer involvement
Han, Heesup
;
Lee, JungHoon
;
Hwang, Jinsoo
- In:
Tourism and hospitality research : the surrey quarterly …
18
(
2018
)
1
,
pp. 96-106
Persistent link: https://www.econbiz.de/10011846778
Saved in:
5
Build trust, they will come : the case of casino high rollers!
Ji, Chunli
;
Prentice, Catherine
;
Sthapit, Erose
;
Lei, Inman
- In:
International journal of contemporary hospitality management
36
(
2024
)
10
,
pp. 3361-3377
Persistent link: https://www.econbiz.de/10015138029
Saved in:
6
Causal relationships between table game players’ perceptions of service quality, perceived winning, and game spending : moderating effects of demographic factors
Jeon, Sang Mi
;
Magnini, Vincent P.
;
Kim, Insin
;
Hyun, …
- In:
International journal of contemporary hospitality management
25
(
2013
)
6
,
pp. 922-944
Persistent link: https://www.econbiz.de/10010125916
Saved in:
7
Embracing or fighting the urge : a multilevel investigation on casino service, branding and impulsive
gambling
Prentice, Catherine
;
Wong, IpKin Anthony
- In:
International journal of hospitality management
56
(
2016
),
pp. 109-118
Persistent link: https://www.econbiz.de/10011521730
Saved in:
8
Service attributes as drivers of behavioral loyalty in casinos : the mediating effect of attitudinal loyalty
Bilgihan, Anil
;
Madanoglu, Melih
;
Ricci, Peter
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 14-21
Persistent link: https://www.econbiz.de/10011528470
Saved in:
9
A casino-induced satisfaction of needs : scale development and its relationship with casino customer loyalty
Tsai, Henry
;
Hsu, Cathy H. C.
;
Lee, Louisa Yee-Sum
- In:
Journal of travel and tourism marketing
34
(
2017
)
7
,
pp. 986-1000
Persistent link: https://www.econbiz.de/10011758768
Saved in:
10
Are other customer perceptions important at casino table games? : their impact on emotional responses and word-of-mouth by gender
Hwang, Jinsoo
;
Han, Heesup
- In:
Journal of travel and tourism marketing
34
(
2017
)
4/6
,
pp. 544-555
Persistent link: https://www.econbiz.de/10011729143
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