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E-service quality: an internal...
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Consumer behaviour
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Barrutia, José M.
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Espinosa, María Paz
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European journal of marketing : EJM
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ECONIS (ZBW)
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Electronic service quality and value : do consumer knowledge-related resources matter?
Barrutia, José M.
;
Gilsanz, Ainhize
- In:
Journal of service research : JSR
16
(
2013
)
2
,
pp. 231-246
Persistent link: https://www.econbiz.de/10009774866
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2
The buying center concept as a milestone in industrial marketing : review and research agenda
Cabanelas, Pablo
;
Mora Cortez, Roberto
;
Charterina, Jon
- In:
Industrial marketing management : the international …
108
(
2023
),
pp. 65-78
Persistent link: https://www.econbiz.de/10014227528
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3
What behavioral beliefs could robot-served hotels focus on to attract potential consumers?
Zubizarreta-Barrenetxea, Leire
;
Barrutia, José M.
; …
- In:
Journal of vacation marketing
30
(
2024
)
4
,
pp. 759-781
Persistent link: https://www.econbiz.de/10015159415
Saved in:
4
Consumer expertise matters in price negotiation : an empirical analysis of the determinants of mortgage loan prices in Spain prior to he financial crisis
Barrutia, José M.
;
Espinosa, María Paz
- In:
European journal of marketing : EJM
48
(
2014
)
11/12
,
pp. 1962-1985
Persistent link: https://www.econbiz.de/10010461824
Saved in:
5
Expanding the task-dominant value cocreation narrative : the role of consumer expertise and social and mental processes
Eletxigerra, Ainhize
;
Barrutia, José M.
;
Echebarria, Carmen
- In:
Journal of travel research : a quarterly publication of …
61
(
2022
)
5
,
pp. 1061-1087
Persistent link: https://www.econbiz.de/10013258953
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