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Do consumers prefer sad faces on eco-friendly products? : how facial expressions on green products in advertisements influence purchase intentions
Zhang, Ke; Wang, Siqi; Yang, Huan; Chen, Long - In: Journal of advertising research 63 (2023) 3, pp. 274-289
Persistent link: https://www.econbiz.de/10014375188
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The impact of customer misbehavior on frontline employees' work-family conflict and withdrawal behaviors
Zhao, Xinyuan; Wang, Fujin; Mattila, Anna S.; Leong, … - In: International journal of contemporary hospitality management 36 (2024) 12, pp. 4011-4030
Persistent link: https://www.econbiz.de/10015144222