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~subject:"Consumer behaviour"
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Consumer behaviour
Partial least squares
29
Konsumentenverhalten
26
Partielle kleinste Quadrate
26
Beziehungsmarketing
24
Relationship marketing
24
Kleinste-Quadrate-Methode
20
Least squares method
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17
Theory
17
Structural equation model
16
Strukturgleichungsmodell
16
Brand management
12
Customer satisfaction
11
Service quality
11
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10
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10
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10
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10
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research-article
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English
27
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2
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Bloemer, Johanna M.
14
Henseler, Jörg
11
Bloemer, Josée
4
Kasper, Hans D. P.
3
Baumgarth, Carsten
2
Birgelen, Marcel van
2
Driessen, Paul H.
2
Hillebrand, Bas
2
Horváth, Csilla
2
Joosten, Herm
2
Odekerken-Schröder, Gaby
2
Ramaseshan, B.
2
Wirtz, Jochen
2
Zhang, Jing
2
de Ruyter, Ko
2
Ambtman, Anouk den
1
Behnke, Carolin
1
Berlo, Geert van
1
Blazevic, Vera
1
Bloemer, Josée M. M.
1
Caniëls, Marjolein
1
Eggert, Andreas
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Gelhard, Carsten
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Gurhan Canli, Zeynep
1
Hofenk, Dianne
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1
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1
Kirkby, Alexandra
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Kristal, Samuel
1
Kuhn, Marc
1
Lancelot Miltgen, Caroline
1
Liu, Yide
1
Liu, Yuqing
1
Loohuis, Raymond
1
Martens, Hilda
1
Müller, Tobias
1
Neghina, Carmen
1
Pluymaekers, Mark
1
Popovič, Aleš
1
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Journal of service management
4
European Journal of Marketing
2
Journal of Service Management
2
Journal of business research : JBR
2
Research memorandum / METEOR
2
The journal of product & brand management
2
DUV / Wirtschaftswissenschaft
1
Digital business
1
Dissertatie / Faculteit der Economische Wetenschappen, Rijksuniversiteit Limburg / Faculty of Economics and Business Administration, University of Limburg
1
Dissertation / Faculty of Economics and Business Administration, University of Limburg
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
International journal of business communication : IJBC ; a publication of the Association of Business Communication
1
International journal of sports marketing & sponsorship
1
Journal of business ethics : JOBE
1
Journal of economic psychology : research in economic psychology and behavioral economics
1
Journal of service research : JSR
1
Journal of service theory and practice
1
Managing service quality : MSQ ; an international journal
1
The journal of supply chain management : a global review of purchasing and supply
1
The service industries journal
1
Wirtschaftswissenschaft
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ECONIS (ZBW)
26
Other ZBW resources
4
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Loyaliteit en tevredenheid : een studie naar de relatie tussen merktrouw en consumententevredenheid
Bloemer, Johanna M.
-
1993
Persistent link: https://www.econbiz.de/10000857774
Saved in:
2
The complex relationship between consumer satisfaction and brand loyalty
Bloemer, Johanna M.
- In:
Journal of economic psychology : research in economic …
16
(
1995
)
2
,
pp. 311-329
Persistent link: https://www.econbiz.de/10001187042
Saved in:
3
The psychology behind commitment and loyalty : an empirical study in a bank setting
Bloemer, Johanna M.
;
Odekerken-Schröder, Gaby
; …
-
2002
Persistent link: https://www.econbiz.de/10001780785
Saved in:
4
The impact of need for social affiliation and consumer relationship proneness on behavioural intentions : an empirical study in a hairdresser's context
Bloemer, Johanna M.
;
Odekerken-Schröder, Gaby
; …
-
2002
Persistent link: https://www.econbiz.de/10001780786
Saved in:
5
Coping with confusion : the case of the Dutch mobile phone market
Kasper, Hans D. P.
;
Bloemer, Johanna M.
;
Driessen, Paul H.
- In:
Managing service quality : MSQ ; an international journal
20
(
2010
)
2
,
pp. 140-160
Persistent link: https://www.econbiz.de/10003964468
Saved in:
6
Managing brands and customer engagement in online brand communities
Wirtz, Jochen
;
Ambtman, Anouk den
;
Bloemer, Johanna M.
; …
- In:
Journal of service management
24
(
2013
)
3
,
pp. 223-244
Persistent link: https://www.econbiz.de/10009765063
Saved in:
7
Customer demotion in hierarchical loyalty programmes
Berlo, Geert van
;
Bloemer, Johanna M.
;
Blazevic, Vera
- In:
The service industries journal
34
(
2014
)
11/12
,
pp. 922-937
Persistent link: https://www.econbiz.de/10010394602
Saved in:
8
Consumer control in service recovery : beyond decisional control
Joosten, Herm
;
Bloemer, Johanna M.
;
Hillebrand, Bas
- In:
Journal of service management
28
(
2017
)
3
,
pp. 499-519
Persistent link: https://www.econbiz.de/10011758717
Saved in:
9
Is more customer control of services always better?
Joosten, Herm
;
Bloemer, Johanna M.
;
Hillebrand, Bas
- In:
Journal of service management
27
(
2016
)
2
,
pp. 218-246
Persistent link: https://www.econbiz.de/10011565155
Saved in:
10
Consumer motives and willingness to co-create in professional and generic services
Neghina, Carmen
;
Bloemer, Johanna M.
;
Birgelen, Marcel van
- In:
Journal of service management
28
(
2017
)
1
,
pp. 157-181
Persistent link: https://www.econbiz.de/10011655006
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