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Consumer behaviour
Bundling strategy
35
Leistungsbündel
35
Relationship marketing
30
Beziehungsmarketing
29
Dienstleistungssektor
25
Konsumentenverhalten
25
Service industry
24
B-to-B-Marketing
22
Business-to-business marketing
22
Lieferantenmanagement
21
Supplier relationship management
21
Innovation
19
Services
19
Service innovation
18
Manufacturing industries
17
Business model
16
Dienstleistung
15
Geschäftsmodell
15
Servitization
15
Dienstleistungsinnovation
14
Industrie
14
Digitalisierung
13
Digitization
13
Dienstleistungsmanagement
12
Kundenintegration
12
Service management
12
Betriebliche Wertschöpfung
11
Customer integration
11
Value creation
11
Business services
10
Organisatorischer Wandel
10
Organizational change
10
Preismanagement
10
Pricing strategy
10
Innovation management
9
Innovationsmanagement
9
Services marketing
9
Unternehmensdienstleistung
9
Dienstleistungsmarketing
8
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3
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Article
23
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2
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21
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21
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2
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2
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1
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English
21
German
4
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Benoit, Sabine
15
Kowalkowski, Christian
4
Heider, Raphael
3
Huneke, Tabea
3
Moeller, Sabine
3
Ettinger, Andreas
2
Faßnacht, Martin
2
Gruber, Thorsten
2
Gustafsson, Anders
2
Kienzler, Mario
2
Möller, Sabine
2
Schaefers, Tobias
2
Wittkowski, Kristina
2
Abosag, Ibrahim
1
Ahlbom, Carl-Philip
1
Alkire, Linda
1
Altrichter, Birgit
1
Anastasiadou, Elena
1
Baker, Thomas L.
1
Ball, Joan
1
Benedettini, Ornella
1
Bilstein, Nicola
1
Bolton, Ruth N.
1
Bruce, Helen L.
1
Buoye, Alexander
1
Burton, Jamie
1
Ciuchita, Robert
1
Dzenkovska, Julija
1
Ekman, Peter
1
Evanschitzky, Heiner
1
Fassnacht, Martin
1
Ferraro, Rosellina
1
Fombelle, Paul W.
1
Grewal, Dhruv
1
Hartmann, Julia
1
Hogreve, Jens
1
Jenkins, Mason R.
1
Kandampully, Jay
1
Keiningham, Timothy
1
Kindström, Daniel
1
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Journal of business research : JBR
5
Journal of retailing and consumer services
2
Journal of service management
2
Journal of service research : JSR
2
The journal of services marketing
2
European Business School Research Paper
1
Handbuch Handel : Strategien - Perspektiven - internationaler Wettbewerb
1
Harvard-Business-Manager : das Wissen der Besten
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
1
Journal of retailing
1
Kundenintegration : Forum Dienstleistungsmanagement
1
Managing service quality : MSQ ; an international journal
1
Psychology & marketing
1
The journal of product & brand management
1
Thexis : Fachzeitschrift für Marketing ; Fachzeitschrift für Marketing des Instituts für Marketing und Handel an der Universität St. Gallen
1
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ECONIS (ZBW)
25
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1
Convenience Stores
Benoit, Sabine
- In:
Handbuch Handel : Strategien - Perspektiven - …
,
(pp. 399-418)
.
2012
Persistent link: https://www.econbiz.de/10009738003
Saved in:
2
The burdens of ownership : reasons for preferring renting
Benoit, Sabine
;
Wittkowski, Kristina
- In:
Managing service quality : MSQ ; an international journal
20
(
2010
)
2
,
pp. 176-191
Persistent link: https://www.econbiz.de/10003964476
Saved in:
3
Retaining customers with shopping convenience
Benoit, Sabine
;
Faßnacht, Martin
;
Ettinger, Andreas
- In:
Journal of relationship marketing : innovations & …
8
(
2009
)
4
,
pp. 313-329
Persistent link: https://www.econbiz.de/10003940837
Saved in:
4
Understanding on-the-go consumption : identifying and quantifying its determinants
Benoit, Sabine
;
Schäfers, Tobias
;
Heider, Raphael
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 32-42
Persistent link: https://www.econbiz.de/10011528499
Saved in:
5
A triadic framework for collaborative consumption (CC) : motives, activities and resources & capabilities of actors
Benoit, Sabine
;
Baker, Thomas L.
;
Bolton, Ruth N.
; …
- In:
Journal of business research : JBR
79
(
2017
),
pp. 219-227
Persistent link: https://www.econbiz.de/10011745282
Saved in:
6
Consumer behavior in the realm of the health-food-marketing triangle
Huneke, Tabea
-
2016
Persistent link: https://www.econbiz.de/10011750306
Saved in:
7
Explaining social exchanges in information-based online communities (IBOCs)
Benoit, Sabine
;
Bilstein, Nicola
;
Hogreve, Jens
; …
- In:
Journal of service management
27
(
2016
)
4
,
pp. 460-480
Persistent link: https://www.econbiz.de/10011563614
Saved in:
8
The interplay of customer experience and commitment
Keiningham, Timothy
;
Ball, Joan
;
Benoit, Sabine
;
Bruce, …
- In:
The journal of services marketing
31
(
2017
)
2
,
pp. 148-160
Persistent link: https://www.econbiz.de/10011654644
Saved in:
9
Linking service convenience to satisfaction : dimensions and key moderators
Benoit, Sabine
;
Klose, Sonja
;
Ettinger, Andreas
- In:
The journal of services marketing
31
(
2017
)
6
,
pp. 527-538
Persistent link: https://www.econbiz.de/10011801585
Saved in:
10
Autonomous stores : how levels of in-store automation affect store patronage
Benoit, Sabine
;
Altrichter, Birgit
;
Grewal, Dhruv
; …
- In:
Journal of retailing
100
(
2024
)
2
,
pp. 217-238
Persistent link: https://www.econbiz.de/10015065164
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