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Co-creating consumer logistics from self-collection to crowd-sourced delivery : an examination on contextual differences in last-mile
Wang, Xueqin; Wong, Yiik Diew; Cheng, Tianyin; Yuen, Kum Fai - In: Journal of business research : JBR 168 (2023), pp. 1-12
Persistent link: https://www.econbiz.de/10014434819
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Investigating consumers' usage intention of contactless logistics services : a learning-based score fusion approach to coping with uncertainty of perception
Chen, Tianyi; Wong, Yiik Diew; Yuen, Kum Fai; Li, Duowei; … - In: Transportation research : an international journal 189 (2024), pp. 1-22
Persistent link: https://www.econbiz.de/10015095365
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Consumer logistics in contemporary shopping : a synthesised review
Wang, Xueqin; Wong, Yiik Diew; Cheng, Tianyin; Yuen, Kum Fai - In: Transport reviews : a transnational transdisciplinary … 43 (2023) 3, pp. 502-532
Persistent link: https://www.econbiz.de/10014296967
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A push-pull-mooring view on technology-dependent shopping under social distancing : when technology needs meet health concerns
Wang, Xueqin; Wong, Yiik Diew; Liu, Feng; Yuen, Kum Fai - In: Technological forecasting & social change : an … 173 (2021), pp. 1-14
Persistent link: https://www.econbiz.de/10013203547
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An investigation of technology-dependent shopping in the pandemic era : integrating response efficacy and identity expressiveness into theory of planned behaviour
Wang, Xueqin; Wong, Yiik Diew; Cheng, Tianyin; Yuen, Kum Fai - In: Journal of business research : JBR 142 (2022), pp. 1053-1067
Persistent link: https://www.econbiz.de/10013169494
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Consumers' paradoxical motives of co-creation : from self-service technology to crowd-sourcing platform
Wang, Xueqin; Wong, Yiik Diew; Liu, Feng; Yuen, Kum Fai - In: Technological forecasting & social change : an … 197 (2023), pp. 1-11
Persistent link: https://www.econbiz.de/10014468826
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An investigation on consumers' preferences for parcel deliveries : applying consumer logistics in omni-channel shopping
Wang, Xueqin; Wong, Yiik Diew; Shi, Wenming; Yuen, Kum Fai - In: The international journal of logistics management 35 (2024) 2, pp. 557-576
Persistent link: https://www.econbiz.de/10014485272
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Co-creating e-commerce last-mile logistics with consumers : a conceptual framework and future research agenda
Wang, Xueqin; Yuen, Kum Fai; Wong, Yiik Diew; Li, Kevin … - In: Key challenges and opportunities for quality, …, (pp. 177-202). 2021
Persistent link: https://www.econbiz.de/10012506170
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E-consumer adoption of innovative last-mile logistics services : a comparison of behavioural models
Wang, Xueqin; Yuen, Kum Fai; Wong, Yiik Diew; Teo, Chee … - In: Total quality management & business excellence 31 (2020) 12, pp. 1381-1407
Persistent link: https://www.econbiz.de/10012256808
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The determinants of customers’ intention to use smart lockers for last-mile deliveries
Yuen, Kum Fai; Wang, Xueqin; Ma, Fei; Wong, Yiik Diew - In: Journal of retailing and consumer services 49 (2019), pp. 316-326
Persistent link: https://www.econbiz.de/10012025991