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Understanding consumers' upward blame attribution, revenge and reconciliation toward multinational versus domestic brand scandals

Yuan, Shaofeng; Li, Jinping; Gao, Ying - In: International marketing review 40 (2023) 6, pp. 1432-1455

Persistent link: https://www.econbiz.de/10014470383

Piercing through Opacity : Relationships and Credit Card Lending to Consumers and Small Businesses during Normal Times and the COVID-19 Crisis

Berger, Allen N.; Bouwman, Christa H. S.; Norden, Lars; … - 2021

We investigate bank relationships in a rarely-considered context – consumer and small business credit cards. Using over one million accounts, we find during normal times, consumer relationship customers enjoy relatively favorable credit terms, consistent with the bright side of relationships,...

Persistent link: https://www.econbiz.de/10013231467

Piercing through opacity : relationships and credit card lending to consumers and small businesses during normal times and the COVID-19 crisis

Berger, Allen N.; Bouwman, Christa H. S.; Norden, Lars; … - 2021

Persistent link: https://www.econbiz.de/10012651352

Piercing Through Opacity : Relationships and Credit Card Lending to Consumers and Small Businesses During Normal Times and the Covid-19 Crisis

Berger, Allen N.; Bouwman, Christa H. S.; Norden, Lars; … - 2022

We investigate bank relationships in a rarely considered context – consumer and small business credit cards. Using over one million accounts, we find during normal times, consumer relationship customers enjoy relatively favorable credit terms, consistent with the bright side of relationships,...

Persistent link: https://www.econbiz.de/10013405511

Piercing through opacity : relationships and credit card lending to consumers and small businesses during normal times and the Covid-19 crisis

Berger, Allen N.; Bouwman, Christa H. S.; Norden, Lars; … - In: Journal of political economy 132 (2024) 2, pp. 484-551

Persistent link: https://www.econbiz.de/10014502410

Effects of social influence on relationships among citizens' expectation confirmation, satisfaction and acceptance under different urban renewal compensation modes

Liu, Bingsheng; Zhai, Yu; Li, Yan; Li, Ling; Wu, Guobin; … - In: Public performance & management review 46 (2023) 6, pp. 1413-1441

Persistent link: https://www.econbiz.de/10014414134

Household expenditures at Japanese food and beverage retailers

Chen, Si; Ingene, Charles A.; Takahashi, Ikuo - In: Journal of business research : JBR 107 (2020), pp. 245-255

Persistent link: https://www.econbiz.de/10012156753

Born for marketing? : the effects of virtual versus human influencers on brand endorsement effectiveness : the role of advertising recognition

Deng, Fengyi; Tuo, Muyuan; Chen, Si; Zhang, Zichen - In: Journal of retailing and consumer services 80 (2024), pp. 1-15

Persistent link: https://www.econbiz.de/10015114723

How does ad relevance affect consumers' attitudes toward personalized advertisements and social media platforms? : the role of information co-ownership, vulnerability, and privacy cynicism

Chen, Si; Wu, Yajun; Deng, Fengyi; Zhi, Kuiyun - In: Journal of retailing and consumer services 73 (2023), pp. 1-11

Persistent link: https://www.econbiz.de/10014303220

Perceptions and expectations of autonomous vehicles : a snapshot of vulnerable road user opinion

Penmetsa, Praveena; Adanu, Emmanuel Kofi; Wood, Dustin; … - In: Technological forecasting & social change : an … 143 (2019), pp. 9-13

Persistent link: https://www.econbiz.de/10012133708