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Consequences of information feed integration on user engagement and contribution : a natural experiment in an online knowledge-sharing community

Cao, Zike; Zhu, Yingpeng; Li, Gen; Qiu, Liangfei - In: Information systems research : ISR 35 (2024) 3, pp. 1114-1136

Persistent link: https://www.econbiz.de/10015192742

Application of the Stimuli-Organism-Response (S-O-R) framework to online shopping behavior

Peng, Chen; Kim, Yeong Gug - In: Journal of internet commerce 13 (2014) 1/4, pp. 159-176

Persistent link: https://www.econbiz.de/10010474786

The effect of social exclusion on consumer preference for anthropomorphized brands

Chen, Rocky Peng; Wan, Echo Wen; Levy, Eric - In: Journal of consumer psychology : JCP : the official … 27 (2017) 1, pp. 23-34

Persistent link: https://www.econbiz.de/10011771816

Hurting or helping? The effect of service agents' workplace ostracism on customer service perceptions

Wan, Echo Wen; Chan, Kimmy Wa; Chen, Rocky Peng - In: Journal of the Academy of Marketing Science 44 (2016) 6, pp. 746-769

Persistent link: https://www.econbiz.de/10011614103

How consumers in China perceive brands in online and offline encounters : a framework for brand perception

Chan, Terri H.; Chen, Rocky Peng; Tse, Caleb H. - In: Journal of advertising research 58 (2018) 1, pp. 90-110

Persistent link: https://www.econbiz.de/10011875523

Role of the perceived justice of service recovery : a comparison of first-time and repeat visitors

Chen, Peng; Kim, Yeong Gug - In: Tourism and hospitality research : THR 19 (2019) 1, pp. 98-111

Persistent link: https://www.econbiz.de/10012165598

An adjustable re-ranking approach for improving the individual and aggregate diversities of product recommendations

Wang, Qian; Yu, Jijun; Deng, Weiwei - In: Electronic commerce research 19 (2019) 1, pp. 59-79

Persistent link: https://www.econbiz.de/10011999447

A reminder in the air : Attention to pollution and the purchase of critical illness insurance

Gao, Feng; Lien, Jaimie W.; Wang, Jun; Wang, Qian; … - 2021

How do environmental conditions influence the purchase of critical illness insurance, and why? The mechanism for any potential relationship between them has substantial welfare and policy implications. Prior literature has found a positive relationship between supplementary health insurance and...

Persistent link: https://www.econbiz.de/10013212058

Better or worse? : effects of online promotion habits on customer value : an empirical study

Wang, Qian; Chen, Hang - In: Journal of retailing and consumer services 68 (2022), pp. 1-11

Persistent link: https://www.econbiz.de/10013366323

Who is more important, parents or children? : economic and environmental factors and health insurance purchase

Wang, Qian; Wang, Jun; Gao, Feng - In: The North American journal of economics and finance : a … 58 (2021), pp. 1-12

Persistent link: https://www.econbiz.de/10013188373