Purpose – Food waste (FW) reduction, of which household wastage comprises a large fraction, has an important role in promoting the circular economy (CE). This study investigates how certain consumer traits impact household FW, particularly in the face of external...

We study capacity decisions in a service environment with seasonal arrival rates and strategic customers. Due to seasonality, the firm uses a postponement strategy where compensation is given to the peak-time customers who cannot be served in the peak time and agree to delay service. We extend...

We document the development of academic research on retail analytics and compare it with current practice. We provide a definition of retail analytics, describe its evolution, and conduct bibliometric analyses on 123 retail analytics articles published in top operations journals in the 2000-2020...

Retailers face increasing competitive pressure to determine how best to deliver products purchased on-line to the end customer. As online retailing grows, so does the need for retailers to establish an appropriate fulfillment strategy. This is particularly true in grocery where the customer must...

Consumer reaction to (non)responsible sourcing (i.e., boycotting non-responsible firms and paying more for certified versions of products) determines firms’ sourcing strategies in a given market. Based on evidence from the marketing literature, in this paper we assume that the type of consumer...