As technology and big data join forces, consumers are increasingly able to receive customized options. However, despite the abundance of available choice options, people may not necessarily view their choice options as customized to their wants and needs. Across five studies, we provide evidence...

Do people have an irrational dislike for risk? People pay less for uncertain prospects than their worst possible outcomes (Gneezy, List, and Wu 2006), and researchers have proposed that this effect occurs because people strongly dislike risk. We challenge this proposition across seven studies....

Can social preferences sustain a for-profit company? We analyze panel data tracking payments of 57,196 customers for five years from an online retail firm whose profitability relies on consumers' altruism. Most customers are generous and remain so over time. However, their generosity slowly...

Four field experiments examined the quantitative and qualitative forces influencing behaviors under consumer elective pricing called “shared social responsibility” (SSR, Gneezy, Gneezy, Nelson, & Brown, 2010). Under SSR consumers can pay what they want and a percentage of their payment goes...