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Chapter 19 Mapping Customer En...
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Consumer behaviour
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7
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Foroudi, Pantea
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Zha, Dongmei
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Journal of business research : JBR
11
International journal of hospitality management
4
Corporate reputation review
3
Qualitative market research : an international journal
3
The Emerald handbook of multi-stakeholder communication : emerging issues for corporate identity, branding and reputation
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Technological forecasting & social change : an international journal
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Corporate Branding in Logistics and Transportation : Recent Developments and Emerging Issues
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Generation, susceptibility, and response regarding negativity : an in-depth analysis on negative online reviews
Colmekcioglu, Nazan
;
Marvi, Reza
;
Foroudi, Pantea
; …
- In:
Journal of business research : JBR
153
(
2022
),
pp. 235-250
Persistent link: https://www.econbiz.de/10013534017
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2
Synthesizing the customer experience concept : a multimodularity approach
Zha, Dongmei
;
Marvi, Reza
;
Foroudi, Pantea
- In:
Journal of business research : JBR
167
(
2023
),
pp. 1-26
Persistent link: https://www.econbiz.de/10014383189
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3
Experience-dominant logic : laying the groundwork for an experience-dominant view of firm practices in the marketplace
Zha, Dongmei
;
Foroudi, Pantea
;
Marvi, Reza
- In:
Qualitative market research : an international journal
27
(
2024
)
4
,
pp. 650-681
Persistent link: https://www.econbiz.de/10015324674
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4
The gloom of the COVID-19 shock in the hospitality industry : a study of consumer risk perception and adaptive belief in the dark cloud of a pandemic
Foroudi, Pantea
;
Tabaghdehi, S. Asieh H.
;
Marvi, Reza
- In:
International journal of hospitality management
92
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012425708
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5
Customer experience : a critical review and research agenda
Marvi, Reza
;
Zha, Dongmei
;
Foroudi, Pantea
- In:
Corporate Branding in Logistics and Transportation : …
,
(pp. 42-54)
.
2024
Persistent link: https://www.econbiz.de/10014536308
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6
Consumer perceptions of sustainable development goals : conceptualization, measurement and contingent effects
Foroudi, Pantea
;
Marvi, Reza
;
Cuomo, Maria T.
;
Bagozzi, …
- In:
British journal of management
34
(
2023
)
3
,
pp. 1157-1183
Persistent link: https://www.econbiz.de/10014336264
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7
Let me engage you : peer engagement behaviour on peer-to-peer platforms
Marvi, Reza
;
Foroudi, Pantea
;
Fakhreddin, Farbod
- In:
International journal of hospitality management
115
(
2023
),
pp. 1-20
Persistent link: https://www.econbiz.de/10014487582
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8
Influence of brand signature, brand awareness, brand attitude, brand reputation on hotel industry’s brand performance
Foroudi, Pantea
- In:
International journal of hospitality management
76
(
2019
)
1
,
pp. 271-285
Persistent link: https://www.econbiz.de/10011982005
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9
When love takes over : boosting love towards Airbnb brand
Foroudi, Pantea
;
Palazzo, Maria
;
Sabina, Karanikosova
- In:
Corporate reputation review
26
(
2023
)
4
,
pp. 264-278
Persistent link: https://www.econbiz.de/10014435198
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10
E-service failure and recovery strategy in times of crisis : effect on peer attitudes, expectation and future intention
Foroudi, Pantea
;
Tabaghdehi, S. Asieh Hosseini
;
Cillo, …
- In:
Review of managerial science : RMS
19
(
2025
)
2
,
pp. 537-571
Persistent link: https://www.econbiz.de/10015194561
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