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A firm-specific analysis of service quality costs
Johnston, Ahren
;
Ozment, John
- In:
International journal of logistics : research and …
18
(
2015
)
5
,
pp. 387-401
Persistent link: https://www.econbiz.de/10011482329
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Economies of scale in the US airline industry
Johnston, Ahren
;
Ozment, John
- In:
Transportation research / E : an international journal
51
(
2013
),
pp. 95-108
Persistent link: https://www.econbiz.de/10009734011
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