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Klaus, Philipp - In: The journal of services marketing 27 (2013) 6, pp. 443-457

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Klaus, Philipp; Gorgoglione, Michele; Buonamassa, Daniela; … - In: The international journal of bank marketing : IJBM 31 (2013) 7, pp. 506-528

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McColl-Kennedy, Janet R.; Gustafsson, Anders; Jaakkola, … - In: The journal of services marketing 29 (2015) 6/7, pp. 430-435

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Ponsignon, Frederic; Klaus, Philipp; Maull, Roger S. - In: Journal of service management 26 (2015) 2, pp. 295-320

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Klaus, Philipp; Kuppelwieser, Volker - In: Journal of retailing and consumer services 59 (2021), pp. 1-3

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Kuppelwieser, Volker; Klaus, Philipp - In: Journal of business research : JBR 126 (2021), pp. 624-633

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Manthiou, Aikaterini; Hickman, Ellie; Klaus, Philipp - In: Journal of retailing and consumer services 57 (2020), pp. 1-12

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Klaus, Philipp - In: Journal of retailing and consumer services 57 (2020), pp. 1-7

Persistent link: https://www.econbiz.de/10012305877

Klaus, Philipp; Tarquini-Poli, Annalisa - In: European journal of marketing 56 (2022) 4, pp. 1126-1152

Persistent link: https://www.econbiz.de/10013350954