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~subject:"Customer integration"
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Customer integration
Consumer behaviour
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Customer satisfaction
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Kundenzufriedenheit
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Holiday behaviour
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Dienstleistungsqualität
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Lai, Ivan K. W.
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International journal of hospitality management
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International journal of sports marketing & sponsorship
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ECONIS (ZBW)
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1
Evaluating value co-creation activities in exhibitions : an impact-asymmetry analysis
Wong, Jose Weng Chou
;
Lai, Ivan K. W.
- In:
International journal of hospitality management
72
(
2018
),
pp. 118-131
Persistent link: https://www.econbiz.de/10011872738
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2
How customer knowledge management helps retain fitness club members : a mediating effect of relationship quality
Ng, Kenneth Shiu Pong
;
Feng, Yan
;
Lai, Ivan K. W.
; …
- In:
International journal of sports marketing & sponsorship
25
(
2024
)
2
,
pp. 360-381
Persistent link: https://www.econbiz.de/10014505217
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