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Customer integration
Beziehungsmarketing
6
Customer satisfaction
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Dienstleistungsqualität
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Kundenzufriedenheit
6
Relationship marketing
6
Service quality
6
Consumer behaviour
5
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Transformative service research
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Betriebliche Wertschöpfung
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Dienstleistungssektor
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Kundenintegration
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Nachhaltige Entwicklung
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Service ecosystems
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Service industry
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Service-Dominant Logic
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Service-dominant logic
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Sustainable development
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Value creation
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Career development
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Emotion
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Hospital
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Innovation management
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Innovationsmanagement
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Krankenhaus
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Patienten
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Patients
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Quality of life
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USA
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United States
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transformative service research
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Gallan, Andrew S.
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Black, Hulda G.
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Go Jefferies, Josephine
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Journal of service management
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The Routledge handbook of service research insights and ideas
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The service industries journal
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ECONIS (ZBW)
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Transformative service networks : cocreated value as well-being
Black, Hulda G.
;
Gallan, Andrew S.
- In:
The service industries journal
35
(
2015
)
15/16
,
pp. 826-845
Persistent link: https://www.econbiz.de/10011416847
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2
Value co-creation and its meaning for customers
Gallan, Andrew S.
;
Go Jefferies, Josephine
- In:
The Routledge handbook of service research insights and …
,
(pp. 322-343)
.
2020
Persistent link: https://www.econbiz.de/10012238673
Saved in:
3
Exploring customer engagement tensions when pursuing responsible business practices
Gallan, Andrew S.
;
Hildebrand, Diogo
;
Loureiro, Yuliya …
- In:
Journal of service management
35
(
2024
)
4
,
pp. 464-489
Persistent link: https://www.econbiz.de/10015078048
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