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~subject:"Customer integration"
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Customer integration
Consumer behaviour
41
Konsumentenverhalten
41
Beziehungsmarketing
33
Relationship marketing
33
Service quality
32
Dienstleistungsqualität
31
Gambling
27
Glücksspiel
27
Customer satisfaction
21
Kundenzufriedenheit
21
Intelligence
17
Intelligenz
17
Artificial intelligence
11
Emotion
11
Künstliche Intelligenz
11
Brand management
10
Markenführung
10
Customer engagement
9
Customer loyalty
9
Emotional intelligence
9
Kundenintegration
9
Brand image
8
Casinos
8
Coronavirus
8
Customer retention
8
Gastgewerbe
8
Hospitality industry
8
Kundenbindung
8
Markenimage
8
Arbeitskräfte
7
Arbeitsleistung
7
Bibliometrics
7
Bibliometrie
7
Job performance
7
Workforce
7
Arbeitszufriedenheit
6
Hotel industry
6
Hotellerie
6
Job satisfaction
6
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Article
9
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English
9
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Prentice, Catherine
9
Han, Xiaoyun
2
Hua, Lian-Lian
2
Chen, Shuping
1
Garrod, Brian
1
Han, Xiao Yun
1
Han, Xiao-Yun
1
Hu, Lin
1
Ji, Chunli
1
Li, Yao-Qi
1
Loureiro, Sandra Maria Correia
1
Moyle, Brent
1
Nguyen, Mai
1
Sthapit, Erose
1
Tuguinay, Jovanie A.
1
Weaven, Scott
1
Wong, IpKin Anthony
1
Yang, Huijun
1
Yang, Ping
1
Zheng, Yundan
1
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Journal of retailing and consumer services
5
International journal of contemporary hospitality management
1
International journal of hospitality management
1
Services marketing quarterly
1
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ECONIS (ZBW)
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1
Experience-driven well-being : the case of unmanned smart hotels
Sthapit, Erose
;
Ji, Chunli
;
Yang, Ping
;
Prentice, Catherine
- In:
International journal of contemporary hospitality management
36
(
2024
)
13
,
pp. 1-18
Persistent link: https://www.econbiz.de/10015152951
Saved in:
2
Customer empowerment to co-create service designs and delivery : scale development and validation
Prentice, Catherine
;
Han, Xiao-Yun
;
Li, Yao-Qi
- In:
Services marketing quarterly
37
(
2016
)
1
,
pp. 36-51
Persistent link: https://www.econbiz.de/10011452140
Saved in:
3
The influence of identity-driven customer engagement on purchase intention
Prentice, Catherine
;
Han, Xiao Yun
;
Hua, Lian-Lian
;
Hu, Lin
- In:
Journal of retailing and consumer services
47
(
2019
),
pp. 339-347
Persistent link: https://www.econbiz.de/10011995641
Saved in:
4
Consumer-based approach to customer engagement : the case of luxury brands
Prentice, Catherine
;
Loureiro, Sandra Maria Correia
- In:
Journal of retailing and consumer services
43
(
2018
),
pp. 325-332
Persistent link: https://www.econbiz.de/10011883220
Saved in:
5
Linking AI quality performance and customer engagement : the moderating effect of AI preference
Prentice, Catherine
;
Weaven, Scott
;
Wong, IpKin Anthony
- In:
International journal of hospitality management
90
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012300149
Saved in:
6
Engaging and retaining customers with AI and employee service
Prentice, Catherine
;
Nguyen, Mai
- In:
Journal of retailing and consumer services
56
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012390002
Saved in:
7
A netnographical approach to typologizing customer engagement and corporate misconduct
Hua, Lian-Lian
;
Prentice, Catherine
;
Han, Xiaoyun
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012433740
Saved in:
8
The influence of customer experience with automated games and social interaction on customer engagement and loyalty in casinos
Tuguinay, Jovanie A.
;
Prentice, Catherine
;
Moyle, Brent
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209579
Saved in:
9
Firm engagement : scale development and verification
Han, Xiaoyun
;
Zheng, Yundan
;
Prentice, Catherine
;
Chen, …
-
2024
Persistent link: https://www.econbiz.de/10015114833
Saved in:
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