Similar Search Results

Yi, Youjae - 2014

Persistent link: https://www.econbiz.de/10010350122

Yi, Youjae - 2014

1. Introduction -- pt. 2. Customer value creation behavior in the context of theory -- 3. Conceptualization and measurement of customer value creation -- 4. Antecedents of customer value creation behavior -- 5. Consequences of customer value creation behavior -- 6. Dysfunctional customer...

Persistent link: https://www.econbiz.de/10014498107

Customer value co-creation behavior : scale development and validation

Yi, Youjae; Gong, Taeshik - In: Journal of business research : JBR 66 (2013) 9, pp. 1279-1284

Persistent link: https://www.econbiz.de/10009756054

Co-creation of background music : a key to innovating coffee shop management

Jeon, Seongun; Park, Chulwon; Yi, Youjae - In: International journal of hospitality management 58 (2016), pp. 56-65

Persistent link: https://www.econbiz.de/10011581385

Embarrassed customers : the dark side of receiving help from others

Kim, Seo Young; Yi, Youjae - In: Journal of service management 28 (2017) 4, pp. 788-806

Persistent link: https://www.econbiz.de/10011731252

Customer participation and citizenship behavioral influences on employee performance, satisfaction, commitment, and turnover intention

Yi, Youjae; Nataraajan, Rajan; Gong, Taeshik - In: Journal of business research : JBR 64 (2011) 1, pp. 88-96

Persistent link: https://www.econbiz.de/10008806328

Inter-customer helping behaviors : a virtuous cycle or unwanted intrusion?

Kim, Seo Young; Yi, Youjae - In: The service industries journal 41 (2021) 9/10, pp. 633-647

Persistent link: https://www.econbiz.de/10012586853