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Product quality tracking based on digital Voice-of-Customers
Barravecchia, Federico
;
Mastrogiacomo, Luca
; …
- In:
Total quality management & business excellence
34
(
2023
)
11/12
,
pp. 1386-1409
Persistent link: https://www.econbiz.de/10014320296
Saved in:
2
Digital voice-of-customer processing by topic modelling algorithms : insights to validate empirical results
Barravecchia, Federico
;
Mastrogiacomo, Luca
; …
- In:
International journal of quality & reliability management
39
(
2022
)
6
,
pp. 1453-1470
Persistent link: https://www.econbiz.de/10013397830
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