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Customer satisfaction
Consumer behaviour
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Hotel industry
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Beziehungsmarketing
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China
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Service quality
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Qu, Hailin
16
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6
Cai, Ruiying
3
Im, Jinyoung
2
Lin, Derong
2
Ma, Emily
2
Wang, Yao-Chin
2
Ali Eliwa, Rasha
1
Beck, Jeffrey A.
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Cui, Feng
1
Ding, Li
1
Fan, Lele
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Gursoy, Dogan
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Jiang, Caifen
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Kim, Haemi
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Kim, Miyoung
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Lo, Ada
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Lu, Lu
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Ouyang, Zhe
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Pesämaa, Ossi
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Song, Jahyun
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Tavitiyaman, Pimtong
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Tsang, Nelson
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Wen, Biyan
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Xiao, Guangshun
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Yang, Chu-En
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International journal of hospitality management
5
International journal of contemporary hospitality management
3
Journal of hospitality marketing & management
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of travel and tourism marketing
2
The service industries journal
2
International Journal of Contemporary Hospitality Management
1
Journal of retailing and consumer services
1
The Cornell hospitality quarterly
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Tourism management : research, policies, practice
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ECONIS (ZBW)
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Examining the structural relationships of destination image, tourist satisfaction and destination loyalty : an integrated approach
Chi, Christina Geng-Qing
;
Qu, Hailin
- In:
Tourism management : research, policies, practice
29
(
2008
)
4
,
pp. 624-636
Persistent link: https://www.econbiz.de/10003709940
Saved in:
2
Effects of perceived placeness on tourists' authenticity experience via the mediating role of flow experience
Yang, Yang
;
Zhou, Xing
;
Fan, Lele
;
Yin, Hongmei
;
Qu, Hailin
- In:
Journal of hospitality & tourism research : JHTR ; the …
47
(
2023
)
7
,
pp. 1091-1114
Persistent link: https://www.econbiz.de/10014366184
Saved in:
3
Travelers' behavioral intention toward hotel self-service kiosks usage
Kim, Miyoung
;
Qu, Hailin
- In:
International journal of contemporary hospitality management
26
(
2014
)
2
,
pp. 225-245
Persistent link: https://www.econbiz.de/10010250186
Saved in:
4
Destination image and behavior intention of travelers to Thailand : the moderating effect of perceived risk
Tavitiyaman, Pimtong
;
Qu, Hailin
- In:
Journal of travel and tourism marketing
30
(
2013
)
3/4
,
pp. 169-185
Persistent link: https://www.econbiz.de/10009775463
Saved in:
5
Customer loyalty with fine dining : the moderating role of gender
Ma, Emily
;
Qu, Hailin
;
Ali Eliwa, Rasha
- In:
Journal of hospitality marketing & management
23
(
2014
)
5/6
,
pp. 513-535
Persistent link: https://www.econbiz.de/10010402063
Saved in:
6
A theoretical model of the impact of a bundle of determinants on tourists' visiting and shopping intentions : a case of mainland Chinese tourists
Lo, Ada
;
Qu, Hailin
- In:
Journal of retailing and consumer services
22
(
2015
),
pp. 231-243
Persistent link: https://www.econbiz.de/10010469039
Saved in:
7
Customers' perceived justice, emotions, direct and indirect reactions to service recovery : moderating effects of recovery efforts
Cai, Ruiying
;
Qu, Hailin
- In:
Journal of hospitality marketing & management
27
(
2018
)
3
,
pp. 323-345
Persistent link: https://www.econbiz.de/10011880415
Saved in:
8
The impact of perceived security and consumer innovativeness on e-loyalty in online travel shopping
Cui, Feng
;
Lin, Derong
;
Qu, Hailin
- In:
Journal of travel and tourism marketing
35
(
2018
)
6
,
pp. 819-834
Persistent link: https://www.econbiz.de/10011918096
Saved in:
9
Drivers and resources of customer co-creation : a scenario-based case in the restaurant industry
Im, Jinyoung
;
Qu, Hailin
- In:
International journal of hospitality management
64
(
2017
),
pp. 31-40
Persistent link: https://www.econbiz.de/10011731665
Saved in:
10
The mediating role of consumption emotions
Song, Jahyun
;
Qu, Hailin
- In:
International journal of hospitality management
66
(
2017
),
pp. 66-76
Persistent link: https://www.econbiz.de/10011810941
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