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Customer satisfaction
Lieferantenmanagement
13
Supplier relationship management
13
Supply chain
8
Lieferkette
7
Netherlands
7
Niederlande
7
Beschaffung
4
Kundenzufriedenheit
4
Procurement
4
supply chain disruptions
3
Beziehungsmarketing
2
Blockchain technology
2
Dienstleistungsqualität
2
Disruption management
2
Outsourcing
2
Relationship marketing
2
Risikomanagement
2
Risk management
2
Service quality
2
Störungsmanagement
2
Theorie
2
Theory
2
operational efficiency
2
personal communication
2
personal relationships
2
proactive measures
2
product traceability
2
reactive measures
2
(De)Stabilization
1
Air passenger transport
1
Airport
1
B-to-B-Marketing
1
Betriebliches Informationssystem
1
Bewertung
1
Blockchain
1
Business intelligence system
1
Business-to-business marketing
1
Buyer-supplier relations
1
Buyer-supplier relationships
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English
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Gelderman, Cees J.
4
Bergh, Dennis G. von
1
Ghijsen, Paul W. T.
1
Janssens, Kim
1
Kusters, Rob J.
1
Petersen, Jordy
1
Schijns, Jos M. C.
1
Semeijn, Janjaap
1
Steenstra, Nico D. A.
1
Tuninga, Ronald S. J.
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International journal of business and globalisation : IJBG
1
International journal of innovation management
1
Measuring organization information systems success : new technologies and practices
1
The journal of business & industrial marketing
1
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ECONIS (ZBW)
4
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Waiting in multi-stage services : an exploration across service industries
Bergh, Dennis G. von
;
Ghijsen, Paul W. T.
;
Gelderman, …
- In:
International journal of business and globalisation : IJBG
14
(
2015
)
2
,
pp. 187-207
Persistent link: https://www.econbiz.de/10011530675
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2
Measuring information systems success : a comment on the use of perceptions
Gelderman, Cees J.
;
Kusters, Rob J.
- In:
Measuring organization information systems success : …
,
(pp. 23-38)
.
2012
Persistent link: https://www.econbiz.de/10009626969
Saved in:
3
Supplier contribution to buyer innovativeness : the influence of customer attractiveness and strategic fit
Steenstra, Nico D. A.
;
Gelderman, Cees J.
;
Schijns, Jos …
- In:
International journal of innovation management
24
(
2020
)
2
,
pp. 2050016-1-2050016-22
Persistent link: https://www.econbiz.de/10012251326
Saved in:
4
Critical incidents and supplier satisfaction - investigating tipping points in a seller’s market
Janssens, Kim
;
Gelderman, Cees J.
;
Petersen, Jordy
- In:
The journal of business & industrial marketing
38
(
2023
)
13
,
pp. 154-165
Persistent link: https://www.econbiz.de/10014472676
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