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Asking your phone or a frontline employee? : the influence of in-store information source on choice overload, responsibility, and confidence among young consumers
Schäfers, Tobias; Keßenbrock, Andreas; Cziehso, Gerrit; … - In: Psychology & marketing 40 (2023) 9, pp. 1877-1893
Persistent link: https://www.econbiz.de/10014338331
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Effects of consumers' efforts on price and promotion fairness perceptions
Xia, Lan; Kukar-Kinney, Monika; Monroe, Kent B. - In: Journal of retailing 86 (2010) 1, pp. 1-10
Persistent link: https://www.econbiz.de/10003969339
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An investigation of customer satisfaction with low-cost and full-service airline companies
Kos Koklič, Mateja; Kukar-Kinney, Monika; Vegelj, Spela - In: Journal of business research : JBR 80 (2017), pp. 188-196
Persistent link: https://www.econbiz.de/10011771489