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Retail event satisfaction measurement model : an Indian context
Hemalatha, M.; Sivakumar, V. J. - In: International journal of Indian culture and business … 2 (2009) 6, pp. 654-669
Persistent link: https://www.econbiz.de/10003953025
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A predictive modeling of retail satisfaction : a data mining approach to retail service industry
Hemalatha, M. - In: Knowledge management and drivers of innovation in services, (pp. 175-189). 2012
Persistent link: https://www.econbiz.de/10009681004
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Influence of knowledge management system on customer satisfaction index : an application study of CRM by offering performance enhancement for transmission
Ramesh, S.; Sivakumar, V. J. - In: International journal of knowledge management studies : … 12 (2021) 4, pp. 375-391
Persistent link: https://www.econbiz.de/10012670812
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Exploring the role of experience, experience intensification on autobiographical memory and nostalgia and behavioural intention : a theory driven approach
Sivakumar, V. J.; Rajadurai, B. Issac Johny - In: International journal of business excellence : IJBEX 25 (2021) 2, pp. 162-177
Persistent link: https://www.econbiz.de/10012798209
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Building loyalty through perceived value in online shopping : does family life cycle stage matter?
Amirtha, Raman; Sivakumar, V. J. - In: The service industries journal 42 (2022) 15/16, pp. 1151-1189
Persistent link: https://www.econbiz.de/10013466618
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An empirical study on the influence of clearance sales shopping characteristics on store satisfaction and loyalty
Hemalatha, M.; Narayanan, A. G. V.; Sridevi, P.; … - In: International journal of Indian culture and business … 6 (2013) 2, pp. 207-226
Persistent link: https://www.econbiz.de/10009741353