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The impact of ATM services on customer satisfaction in Indian banks
Singh, Shamsher - In: International journal of financial services management … 5 (2011) 2, pp. 177-196
Persistent link: https://www.econbiz.de/10009317722
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The impact of service delivery quality on customer satisfaction in Indian banks
Singh, Shamsher - In: International journal of financial services management … 6 (2013) 1, pp. 60-78
Persistent link: https://www.econbiz.de/10009752163
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Customer-perceived internet banking service quality : a study in national capital region of India
Singh, Shamsher - In: International journal of financial services management … 7 (2014) 2, pp. 113-138
Persistent link: https://www.econbiz.de/10010483837
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Food apps to create competitive advantage and enhance customer satisfaction
Singh, Shamsher - In: World review of entrepreneurship, management and … 19 (2023) 3/4/5, pp. 218-229
Persistent link: https://www.econbiz.de/10014308154
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Internet banking services as tool of CRM : a study of customer satisfaction in the National Capital Region, Delhi
Singh, Shamsher; Sirohi, Naveen J. - In: International journal of electronic customer … 8 (2014) 1/3, pp. 101-118
Persistent link: https://www.econbiz.de/10011471152