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Customer satisfaction
Malaysia
84
Consumer behaviour
48
Konsumentenverhalten
47
Firm performance
32
Unternehmenserfolg
32
KMU
30
SME
30
Manufacturing industries
24
Industrie
23
Beziehungsmarketing
20
Relationship marketing
20
Sustainability
19
Entrepreneurship
18
Entrepreneurship approach
18
Nachhaltigkeit
17
Supply chain
17
Environmental management
16
Knowledge management
16
Kundenzufriedenheit
16
Lieferkette
16
Umweltmanagement
16
Wissensmanagement
16
Innovation
15
Nachhaltige Entwicklung
15
Sustainable development
15
Business start-up
14
Innovation adoption
14
Innovationsakzeptanz
14
Unternehmensgründung
14
Dienstleistungsqualität
12
Innovation management
12
Innovationsmanagement
12
Service quality
12
Human Resource Management
11
Personalmanagement
11
Organizational behaviour
10
Pakistan
10
Social Web
10
Social web
10
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research-article
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English
17
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Ramayah T.
14
Md Uzir Hossain Uzir
3
Cheah, Jun-Hwa
2
Ling, Tan Cheng
2
Marimuthu, Malliga
2
Rauschnabel, Philipp A.
2
Salmi Mohd Isa
2
Yang, Shaohua
2
Abhijit Ghosh
1
Abu Bakar bin Abdul Hamid
1
Ahasanul Haque
1
Al Halbusi, Hussam
1
Aljaberi, Musheer A.
1
Almutairi, Faisal L. F. H.
1
Almutairi, Ibtisam L. F. H.
1
Amegbe, Hayford
1
Amin, Mohammad Bin
1
Bang, Nguyen
1
Bee Wah Yap
1
Blanes, Ramona
1
Bukari, Zakari
1
Chan, Suz Jack
1
Chinje, Nathalie B.
1
Chuah, Stephanie Hui-Wen
1
Chuah, Stephanie Hui-wen
1
Farzana Quoquab
1
Goh, Edmund
1
Hafizah Che Hassan
1
Hamid, Mahmud
1
Hasan, Najmul
1
Ibrahim Ali Jumaan
1
Ishraq Jerin
1
Jasmine Yeap Ai Leen
1
Jihad Mohammad
1
Kashif, Muhammad
1
Latiff, Ahmad Shaharudin Abdul
1
Lee, Heng Wei
1
Lim, Rodney
1
Main, Naser Alolayyan
1
Nguyen, Bang
1
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Journal of retailing and consumer services
2
Asia Pacific journal of marketing and logistics
1
Business strategy series
1
International journal of consumer studies
1
International journal of economics and financial issues : IJEFI
1
International journal of economics and management
1
International journal of production economics
1
International journal of quality and innovation : IJQI
1
International journal of services and operations management : IJSOM
1
Journal of Service Theory and Practice
1
Journal of electronic commerce research : JECR
1
Journal of hospitality marketing & management
1
Journal of international consumer marketing
1
Journal of service theory and practice : JSTP
1
Quality management journal : QMJ
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
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ECONIS (ZBW)
16
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A model linking store attributes, service quality and customer experience : a study among community pharmacies
Chan, Suz Jack
;
Ling, Tan Cheng
- In:
International journal of economics and management
10
(
2016
)
2
,
pp. 321-342
Persistent link: https://www.econbiz.de/10011924923
Saved in:
2
The role of food apps servitization on repurchase intention : a study of FoodPanda
Sook Fern Yeo
;
Ling, Tan Cheng
;
Teo, Shen Long
;
Tan, Kim Hua
- In:
International journal of production economics
234
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012502830
Saved in:
3
Impact of brand experience on loyalty
Ong, Chuan Huat
;
Lee, Heng Wei
;
Ramayah T.
- In:
Journal of hospitality marketing & management
27
(
2018
)
7
,
pp. 755-774
Persistent link: https://www.econbiz.de/10011957157
Saved in:
4
Does user search behaviour mediate user knowledge and search satisfaction?
Yamin, Fadhxilah Mat
;
Ramayah T.
;
Wan Hussain Wan Ishak
- In:
International journal of economics and financial issues …
5
(
2015
)
1
,
pp. 34-39
Persistent link: https://www.econbiz.de/10011660747
Saved in:
5
Why do satisfied customers defect? : a closer look at the simultaneous effects of switching barriers and inducements on customer loyalty
Chuah, Stephanie Hui-wen
;
Rauschnabel, Philipp A.
; …
- In:
Journal of service theory and practice : JSTP
27
(
2017
)
3
,
pp. 616-641
Persistent link: https://www.econbiz.de/10011707281
Saved in:
6
PAKSERV : measuring higher education service quality in a collectivist cultural context
Kashif, Muhammad
;
Ramayah T.
;
Syamsulang Sarifuddin
- In:
Total quality management & business excellence : an …
27
(
2016
)
3/4
,
pp. 265-278
Persistent link: https://www.econbiz.de/10011558175
Saved in:
7
Satisfaction and trust on customer loyalty : a PLS approach
Bee Wah Yap
;
Ramayah T.
;
Wan Nushazelin Wan Shahidan
- In:
Business strategy series
13
(
2012
)
4
,
pp. 154-167
Persistent link: https://www.econbiz.de/10009580906
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8
The effects of destination brand personality on Chinese tourists' revisit intention to Glasgow : an examination across gender
Yang, Shaohua
;
Salmi Mohd Isa
;
Ramayah T.
;
Blanes, Ramona
; …
- In:
Journal of international consumer marketing
32
(
2020
)
5
,
pp. 435-452
Persistent link: https://www.econbiz.de/10012312905
Saved in:
9
The effect of user-generated content quality on brand engagement : the mediating role of functional and emotional values
Jihad Mohammad
;
Farzana Quoquab
;
Ramayah T.
;
Main, …
- In:
Journal of electronic commerce research : JECR
21
(
2020
)
1
,
pp. 39-55
Persistent link: https://www.econbiz.de/10012295985
Saved in:
10
A multi-country study of bank reputation among customers in Africa : key antecedents and consequences
Osakwe, Christian Nedu
;
Ruiz, Belén
;
Amegbe, Hayford
; …
- In:
Journal of retailing and consumer services
56
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012389993
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