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~subject:"Customer satisfaction"
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Customer satisfaction
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Ahn, Jiseon
16
Back, Ki-Joon
4
Hong, EunPyo
3
Kwon, Jookyung
3
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1
Barišić, Petra
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International journal of hospitality management
2
Journal of travel and tourism marketing
2
Asia Pacific journal of marketing and logistics
1
International journal of quality and service sciences
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of hospitality and tourism insights
1
Journal of hospitality marketing & management
1
Journal of retailing and consumer services
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Journal of strategic marketing
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Journal of vacation marketing
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The international review of retail, distribution and consumer research
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Total quality management & business excellence
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ECONIS (ZBW)
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1
Multidimensional value of customers' mobile service experiences in the food service context
Kwon, Jookyung
;
Yu, Hoyeol
;
Ahn, Jiseon
- In:
Journal of hospitality and tourism insights
6
(
2023
)
2
,
pp. 912-927
Persistent link: https://www.econbiz.de/10014363988
Saved in:
2
Effects of perceived values on affective and conative attitudes in cashierless store services
Kwon, Jookyung
;
Ahn, Jiseon
- In:
International journal of quality and service sciences
15
(
2023
)
3/4
,
pp. 259-272
Persistent link: https://www.econbiz.de/10014432477
Saved in:
3
Role of brand heritage in local and franchise restaurant service
Ahn, Jiseon
- In:
Total quality management & business excellence
34
(
2023
)
13/14
,
pp. 1882-1895
Persistent link: https://www.econbiz.de/10014369732
Saved in:
4
Importance of voluntary usage among customers with difficulty using self-service technology (SST)
Ting, Liu
;
Ahn, Jiseon
- In:
The international review of retail, distribution and …
35
(
2025
)
1
,
pp. 63-77
Persistent link: https://www.econbiz.de/10015193858
Saved in:
5
Exploring international customers' luxury service experiences during the COVID-19 pandemic
Hong, EunPyo
;
Ahn, Jiseon
- In:
Tourism and hospitality research : THR
24
(
2024
)
4
,
pp. 535-547
Persistent link: https://www.econbiz.de/10015175604
Saved in:
6
Influence of brand relationship on customer attitude toward integrated resort brands : a cognitive, affective, and conative perspective
Ahn, Jiseon
;
Back, Ki-Joon
- In:
Journal of travel and tourism marketing
35
(
2018
)
4
,
pp. 449-460
Persistent link: https://www.econbiz.de/10011917922
Saved in:
7
Effectiveness of demographic characteristics in understanding Malaysian customers' perceived value of the integrated resort sector
Ahn, Jiseon
- In:
Journal of vacation marketing
26
(
2020
)
2
,
pp. 195-210
Persistent link: https://www.econbiz.de/10012213327
Saved in:
8
Guest satisfaction & dissatisfaction in luxury hotels : an application of big data
Panchapakesan Padma
;
Ahn, Jiseon
- In:
International journal of hospitality management
84
(
2020
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012146172
Saved in:
9
Effects of integrated resort experience on customers' hedonic and eudaimonic well-being
Ahn, Jiseon
;
Back, Ki-Joon
;
Boger, Carl
- In:
Journal of hospitality & tourism research : JHTR ; the …
43
(
2019
)
8
,
pp. 1225-1255
Persistent link: https://www.econbiz.de/10012155049
Saved in:
10
Customers' needs satisfaction : a scale validation with refinement in the integrated resort setting
Ahn, Jiseon
;
Back, Ki-Joon
;
Choe, Yeongbae
- In:
International journal of hospitality management
82
(
2019
),
pp. 39-47
Persistent link: https://www.econbiz.de/10012121391
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