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~subject:"Customer satisfaction"
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Customer satisfaction
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Kumar, Piyush
6
Kumar, Pankaj
5
Kumar, Parveen
5
Aggarwal, Vaibhav
3
Dass, Mayukh
3
Ahlawat, Pardeep K.
2
Dada, Maqbool
2
Norvell, Tim
2
Topaloglu, Omer
2
Ahlawat, Pardeep
1
Arora, Ashok Pratap
1
Bhoria, Navdeep
1
Chauhan, Sumedha
1
Contractor, Sunil
1
Garg, Ramesh Kumar
1
Gupta, Prashant
1
Gupta, Rajen
1
Kalwani, Manohar U.
1
Kumar, Jitender
1
Kumar, Poonam
1
Kumar, Praveen
1
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1
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1
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Cornell hospitality quarterly : CQ
2
International journal of education economics and development : IJEED
2
International journal of Indian culture and business management
1
International journal of Indian culture and business management : IJICBM
1
International journal of bank marketing
1
International journal of quality & reliability management
1
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
1
International journal of services, economics and management
1
Journal of service research : JSR
1
Paper / Institute for Research in the Behavioral, Economic, and Management Sciences, Krannert Graduate School of Management, Purdue University
1
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1
The impact of waiting time guarantees on customers' waiting experiences
Kumar, Piyush
;
Kalwani, Manohar U.
;
Dada, Maqbool
-
1997
Persistent link: https://www.econbiz.de/10000971319
Saved in:
2
Understanding the drivers of job satisfaction of frontline service employees : learning from "lost employees"
Kumar, Piyush
;
Dass, Mayukh
;
Topaloglu, Omer
- In:
Journal of service research : JSR
17
(
2014
)
4
,
pp. 367-380
Persistent link: https://www.econbiz.de/10010432174
Saved in:
3
Exploring satisfaction in business-to-business services : a path-analytic approach
Kumar, Piyush
;
Dass, Mayukh
;
Topaloglu, Omer
- In:
Service business
5
(
2011
)
1
,
pp. 13-27
Persistent link: https://www.econbiz.de/10009535278
Saved in:
4
Assessing the customer-based impact of up-selling versus down-selling
Norvell, Tim
;
Kumar, Piyush
;
Contractor, Sunil
- In:
Cornell hospitality quarterly : CQ
59
(
2018
)
3
,
pp. 216-227
Persistent link: https://www.econbiz.de/10011912805
Saved in:
5
The long-term impact of service failure and recovery
Norvell, Tim
;
Kumar, Piyush
;
Dass, Mayukh
- In:
Cornell hospitality quarterly : CQ
59
(
2018
)
4
,
pp. 376-389
Persistent link: https://www.econbiz.de/10011943078
Saved in:
6
A meta-analysis of satisfaction in mobile banking : a contextual examination
Kumar, Poonam
;
Chauhan, Sumedha
;
Kumar, Satish
;
Gupta, …
- In:
International journal of bank marketing
42
(
2024
)
3
,
pp. 357-388
Persistent link: https://www.econbiz.de/10014525339
Saved in:
7
Customer satisfaction, behavioural and pay more intentions : a study on Indian Dhabas (roadside full-service restaurants)
Kumar, Pankaj
;
Ahlawat, Pardeep K.
;
Kumar, Parveen
; …
- In:
International journal of services, economics and management
14
(
2023
)
1
,
pp. 20-41
Persistent link: https://www.econbiz.de/10014311176
Saved in:
8
Antecedents of satisfaction and continuance intention towards e-learning adoption in school education in India : teachers' perspective during COVID-19 pandemic
Kumar, Pankaj
;
Kumar, Parveen
;
Kumar, Raj
;
Kumārī, Nītū
- In:
International journal of education economics and …
14
(
2023
)
3
,
pp. 281-304
Persistent link: https://www.econbiz.de/10014312006
Saved in:
9
Antecedents of customers' attitude and intention towards online shopping of apparel in India
Ahlawat, Pardeep K.
;
Kumar, Pankaj
;
Kumar, Parveen
- In:
International journal of Indian culture and business …
26
(
2022
)
4
,
pp. 460-484
Persistent link: https://www.econbiz.de/10014314213
Saved in:
10
Destination quality, fantasy experience and revisit intention : a study on domestic honeymoon tourism
Kumar, Pankaj
;
Ahlawat, Pardeep
;
Aggarwal, Vaibhav
; …
- In:
International journal of quality & reliability management
40
(
2023
)
8
,
pp. 1899-1924
Persistent link: https://www.econbiz.de/10014332207
Saved in:
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