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A qualitative comparative analysis (QCA) of satisfaction toward extreme sporting events
Scarpi, Daniele; Pizzi, Gabriele; Raggiotto, Francesco; … - In: Australasian marketing journal 26 (2018) 4, pp. 358-368
Persistent link: https://www.econbiz.de/10011965441
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Care management to improve retail customers' and employees' satisfaction
Raggiotto, Francesco; Campagno, Cristiana; Scarpi, Daniele - In: Journal of retailing and consumer services 72 (2023), pp. 1-9
Persistent link: https://www.econbiz.de/10014253533
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Determinants and mediators of the intention to upgrade the contract in buyer-seller relationships
Visentin, Marco; Scarpi, Daniele - In: Industrial marketing management : the international … 41 (2012) 7, pp. 1133-1141
Persistent link: https://www.econbiz.de/10009683358
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Investigating the antecedents of African fast food customers' loyalty : a self-congruity perspective
Shamah, Rania A. M.; Mason, Michela C.; Moretti, Andrea; … - In: Journal of business research : JBR 86 (2018), pp. 446-456
Persistent link: https://www.econbiz.de/10011855373
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An analysis of the relationships between human, technological and physical factors in the retail banking sector
Mason, Michela C.; Massara, Francesco; Raggiotto, Francesco - In: Italian journal of marketing : ITJM 2022 (2022) 2, pp. 249-266
Persistent link: https://www.econbiz.de/10013277062
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The effect of shelf layout on satisfaction and perceived assortment size : an empirical assessment
Pizzi, Gabriele; Scarpi, Daniele - In: Journal of retailing and consumer services 28 (2016), pp. 67-77
Persistent link: https://www.econbiz.de/10011434070