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Antiservice as guiding maxim : tough lessons from a maximum security prison
Hill, Ronald Paul; Capella, Michael L.; Rapp, Justine M.; … - In: Journal of service research : JSR 19 (2016) 1, pp. 57-71
Persistent link: https://www.econbiz.de/10011433173
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Mapping out marketing : navigation lessons from the ivory trenches
Hill, Ronald Paul (ed.); Lamberton, Cait (ed.);  … - 2018
Persistent link: https://www.econbiz.de/10011853404
Cover Image
Mapping out marketing : navigation lessons from the ivory trenches
Hill, Ronald Paul (ed.); Lamberton, Cait (ed.);  … - 2018
Persistent link: https://www.econbiz.de/10013179841